2026-01-22 17:39:23 +08:00
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<template>
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<!-- Mobile 来源: ykt-management-mobile/src/pages/customer/new-followup-record/new-followup-record.vue(简化移植:去除 pinia/接口) -->
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<view class="page">
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<view class="card">
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<picker mode="date" :value="form.plannedExecutionTime" @change="changeDate">
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<view class="row clickable">
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<view class="label">回访日期</view>
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<view class="right">
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<view class="value" :class="{ muted: !form.plannedExecutionTime }">{{ form.plannedExecutionTime || '请选择回访日期' }}</view>
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<uni-icons type="arrowright" size="16" color="#999" />
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</view>
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</view>
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</picker>
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<view class="block">
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<view class="block-title">回访方式</view>
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<view class="method-row">
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<view class="method" @click="selectMethod('phone')">
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<image class="radio" :src="`/static/circle${form.todoMethod === 'phone' ? 'd' : ''}.svg`" />
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<view class="m-label">电话</view>
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<view v-if="form.todoMethod === 'phone'" class="m-value" :class="{ muted: !form.phoneNumber }">{{ form.phoneNumber || '请选择电话号码' }}</view>
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<uni-icons v-if="form.todoMethod === 'phone'" type="arrowright" size="16" color="#999" />
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</view>
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<view class="method" @click="selectMethod('wechat')">
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<image class="radio" :src="`/static/circle${form.todoMethod === 'wechat' ? 'd' : ''}.svg`" />
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<view class="m-label">微信</view>
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</view>
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</view>
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</view>
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<view class="row clickable" @click="selectType">
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<view class="label">回访类型</view>
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<view class="right">
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<view class="value" :class="{ muted: !form.eventType }">{{ eventTypeLabel || '请选择回访类型' }}</view>
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<uni-icons type="arrowright" size="16" color="#999" />
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</view>
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</view>
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<view class="row clickable" @click="selectTeam">
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<view class="label">所在团队</view>
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<view class="right">
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<view class="value" :class="{ muted: !form.teamId }">{{ form.teamName || '请选择团队' }}</view>
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<uni-icons type="arrowright" size="16" color="#999" />
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</view>
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</view>
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<view class="block">
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<view class="block-title">回访结果</view>
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<view class="textarea-box">
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<textarea v-model="form.result" class="textarea tall" placeholder="请输入回访结果" maxlength="500" />
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<view class="counter">{{ (form.result || '').length }}/500</view>
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</view>
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</view>
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</view>
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<view class="footer">
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<button class="btn plain" @click="cancel">取消</button>
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<button class="btn primary" @click="save">保存</button>
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</view>
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2026-01-26 15:39:14 +08:00
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<uni-popup ref="typePopup" type="bottom" :mask-click="true">
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<view class="picker-sheet">
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<view class="picker-title">选择回访类型</view>
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<scroll-view scroll-y class="picker-body">
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<view
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v-for="t in eventTypeList"
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:key="t.value"
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class="picker-item"
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:class="{ active: form.eventType === t.value }"
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@click="pickType(t.value)"
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>
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<view class="picker-item-text">{{ t.label }}</view>
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</view>
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</scroll-view>
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<view class="picker-actions">
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<button class="btn plain" @click="closeTypePicker">取消</button>
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<button class="btn primary" @click="closeTypePicker">确定</button>
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</view>
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</view>
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</uni-popup>
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2026-01-22 17:39:23 +08:00
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</view>
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</template>
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<script setup>
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import { computed, reactive, ref } from 'vue';
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import { onLoad } from '@dcloudio/uni-app';
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import dayjs from 'dayjs';
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2026-01-26 15:39:14 +08:00
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import { storeToRefs } from 'pinia';
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import api from '@/utils/api';
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import useAccountStore from '@/store/account';
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import { toast } from '@/utils/widget';
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import { getTodoEventTypeLabel, getTodoEventTypeOptions } from '@/utils/todo-const';
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2026-01-22 17:39:23 +08:00
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const archiveId = ref('');
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const archiveName = ref('');
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const archiveMobile = ref('');
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2026-01-26 15:39:14 +08:00
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const customerData = ref({});
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const accountStore = useAccountStore();
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const { account, doctorInfo } = storeToRefs(accountStore);
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const { getDoctorInfo } = accountStore;
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const teams = ref([]);
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2026-01-22 17:39:23 +08:00
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const form = reactive({
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plannedExecutionTime: '',
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todoMethod: '',
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phoneNumber: '',
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eventType: '',
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teamId: '',
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teamName: '',
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result: '',
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});
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2026-01-26 15:39:14 +08:00
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const eventTypeList = getTodoEventTypeOptions();
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const eventTypeLabel = computed(() => getTodoEventTypeLabel(form.eventType));
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2026-01-22 17:39:23 +08:00
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const mobiles = computed(() => {
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const arr = [];
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if (archiveMobile.value) arr.push(String(archiveMobile.value));
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if (!arr.includes('13800000000')) arr.push('13800000000');
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return arr;
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});
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onLoad((options) => {
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archiveId.value = options?.archiveId ? String(options.archiveId) : '';
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const c = uni.getStorageSync('new-followup-record-customer');
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if (c && typeof c === 'object') {
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archiveId.value = archiveId.value || String(c._id || '');
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archiveName.value = String(c.name || '');
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2026-01-26 15:39:14 +08:00
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customerData.value = c;
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2026-01-22 17:39:23 +08:00
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}
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const cached = uni.getStorageSync('ykt_case_archive_detail');
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2026-01-26 15:39:14 +08:00
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if (cached && typeof cached === 'object' && String(cached?._id || '') === archiveId.value) {
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archiveMobile.value = String(cached.mobile || '');
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customerData.value = cached;
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archiveName.value = archiveName.value || String(cached.name || '');
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}
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2026-01-22 17:39:23 +08:00
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if (!archiveId.value) {
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uni.showToast({ title: '缺少 archiveId', icon: 'none' });
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setTimeout(() => uni.navigateBack(), 300);
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return;
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}
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form.plannedExecutionTime = dayjs().format('YYYY-MM-DD');
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2026-01-26 15:39:14 +08:00
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initDefaultTeam();
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2026-01-22 17:39:23 +08:00
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});
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2026-01-26 15:39:14 +08:00
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async function ensureDoctor() {
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if (doctorInfo.value) return;
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if (!account.value?.openid) return;
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try {
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await getDoctorInfo();
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} catch {
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// ignore
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}
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}
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function getUserId() {
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const d = doctorInfo.value || {};
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const a = account.value || {};
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return String(d.userid || d.userId || d.corpUserId || a.userid || a.userId || '') || '';
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}
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function getCorpId() {
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const t = uni.getStorageSync('ykt_case_current_team') || {};
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const a = account.value || {};
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const d = doctorInfo.value || {};
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return String(t.corpId || a.corpId || d.corpId || '') || '';
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}
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function normalizeTeam(raw) {
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if (!raw || typeof raw !== 'object') return null;
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const teamId = raw.teamId || raw.id || raw._id || '';
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const name = raw.name || raw.teamName || raw.team || '';
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const corpId = raw.corpId || raw.corpID || '';
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if (!teamId || !name) return null;
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return { teamId: String(teamId), name: String(name), corpId: corpId ? String(corpId) : '' };
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}
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async function loadTeams() {
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await ensureDoctor();
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const corpId = getCorpId();
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const userId = getUserId();
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if (!corpId || !userId) return;
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const res = await api('getTeamBymember', { corpId, corpUserId: userId });
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if (!res?.success) return;
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const list = Array.isArray(res?.data) ? res.data : Array.isArray(res?.data?.data) ? res.data.data : [];
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teams.value = list.map(normalizeTeam).filter(Boolean);
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}
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async function initDefaultTeam() {
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await ensureDoctor();
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const currentTeam = uni.getStorageSync('ykt_case_current_team') || {};
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const teamId = String(currentTeam.teamId || '');
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const teamName = String(currentTeam.name || '');
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if (teamId) {
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form.teamId = teamId;
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form.teamName = teamName;
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} else {
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await loadTeams();
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if (teams.value[0]) {
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form.teamId = teams.value[0].teamId;
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form.teamName = teams.value[0].name;
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}
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}
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}
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2026-01-22 17:39:23 +08:00
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function changeDate(e) {
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form.plannedExecutionTime = e.detail.value || '';
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}
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function selectMethod(method) {
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if (method === 'phone') {
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if (mobiles.value.length === 0) {
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uni.showToast({ title: '暂无可用电话号码', icon: 'none' });
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return;
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}
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uni.showActionSheet({
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itemList: mobiles.value,
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success: ({ tapIndex }) => {
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form.todoMethod = 'phone';
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form.phoneNumber = mobiles.value[tapIndex] || '';
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},
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});
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} else {
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form.todoMethod = 'wechat';
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form.phoneNumber = '';
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}
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}
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function selectType() {
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typePopup.value?.open?.();
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}
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function selectTeam() {
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(async () => {
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if (!teams.value.length) await loadTeams();
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if (!teams.value.length) {
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toast('暂无可选团队');
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return;
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}
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uni.showActionSheet({
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itemList: teams.value.map((t) => t.name),
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success: ({ tapIndex }) => {
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const t = teams.value[tapIndex];
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if (!t) return;
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form.teamId = t.teamId;
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form.teamName = t.name;
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},
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});
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})();
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2026-01-22 17:39:23 +08:00
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}
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function cancel() {
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uni.showModal({
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title: '确认取消',
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content: '确定要取消新建回访记录吗?',
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success: (res) => res.confirm && uni.navigateBack(),
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});
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}
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2026-01-26 15:39:14 +08:00
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async function save() {
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2026-01-22 17:39:23 +08:00
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if (!form.plannedExecutionTime) return uni.showToast({ title: '请选择回访日期', icon: 'none' });
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if (!form.todoMethod) return uni.showToast({ title: '请选择回访方式', icon: 'none' });
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if (!form.eventType) return uni.showToast({ title: '请选择回访类型', icon: 'none' });
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if (!form.teamId) return uni.showToast({ title: '请选择所在团队', icon: 'none' });
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if (!String(form.result || '').trim()) return uni.showToast({ title: '请输入回访结果', icon: 'none' });
|
|
|
|
|
|
|
2026-01-26 15:39:14 +08:00
|
|
|
|
await ensureDoctor();
|
|
|
|
|
|
const corpId = getCorpId();
|
|
|
|
|
|
const userId = getUserId();
|
|
|
|
|
|
if (!corpId || !userId) {
|
|
|
|
|
|
toast('缺少用户/团队信息,请先完成登录与团队选择');
|
|
|
|
|
|
return;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
const customer = customerData.value && typeof customerData.value === 'object' ? customerData.value : {};
|
|
|
|
|
|
const customerId = String(customer._id || archiveId.value || '');
|
|
|
|
|
|
const customerName = String(customer.name || archiveName.value || '');
|
|
|
|
|
|
const customerUserId = String(customer.externalUserId || customer.customerUserId || '') || '';
|
|
|
|
|
|
|
2026-01-22 17:39:23 +08:00
|
|
|
|
const phoneValue = form.phoneNumber ? `phone:${form.phoneNumber}` : 'phone';
|
|
|
|
|
|
const plannedExecutionTime = dayjs(form.plannedExecutionTime).valueOf();
|
|
|
|
|
|
|
2026-01-26 15:39:14 +08:00
|
|
|
|
const params = {
|
|
|
|
|
|
corpId,
|
|
|
|
|
|
eventStatus: 'treated',
|
|
|
|
|
|
customerId,
|
|
|
|
|
|
customerName,
|
|
|
|
|
|
customerUserId,
|
|
|
|
|
|
executeTeamId: form.teamId,
|
|
|
|
|
|
executeTeamName: form.teamName,
|
|
|
|
|
|
executorUserId: userId,
|
|
|
|
|
|
creatorUserId: userId,
|
|
|
|
|
|
taskContent: '',
|
|
|
|
|
|
result: String(form.result || ''),
|
|
|
|
|
|
todoMethod: form.todoMethod === 'phone' ? phoneValue : form.todoMethod,
|
|
|
|
|
|
plannedExecutionTime,
|
|
|
|
|
|
endTime: plannedExecutionTime,
|
|
|
|
|
|
eventType: form.eventType,
|
|
|
|
|
|
};
|
2026-01-22 17:39:23 +08:00
|
|
|
|
|
2026-01-26 15:39:14 +08:00
|
|
|
|
const res = await api('createEvents', { params });
|
|
|
|
|
|
if (!res?.success) {
|
|
|
|
|
|
toast(res?.message || '保存失败');
|
|
|
|
|
|
return;
|
|
|
|
|
|
}
|
2026-01-22 17:39:23 +08:00
|
|
|
|
uni.$emit('archive-detail:followup-changed');
|
2026-01-26 15:39:14 +08:00
|
|
|
|
toast('保存成功');
|
2026-01-22 17:39:23 +08:00
|
|
|
|
setTimeout(() => uni.navigateBack(), 300);
|
|
|
|
|
|
}
|
2026-01-26 15:39:14 +08:00
|
|
|
|
|
|
|
|
|
|
const typePopup = ref(null);
|
|
|
|
|
|
function pickType(v) {
|
|
|
|
|
|
form.eventType = String(v || '');
|
|
|
|
|
|
}
|
|
|
|
|
|
function closeTypePicker() {
|
|
|
|
|
|
typePopup.value?.close?.();
|
|
|
|
|
|
}
|
2026-01-22 17:39:23 +08:00
|
|
|
|
</script>
|
|
|
|
|
|
|
|
|
|
|
|
<style scoped>
|
|
|
|
|
|
.page {
|
|
|
|
|
|
min-height: 100vh;
|
|
|
|
|
|
background: #f5f6f8;
|
|
|
|
|
|
padding-bottom: calc(76px + env(safe-area-inset-bottom));
|
|
|
|
|
|
}
|
|
|
|
|
|
.card {
|
|
|
|
|
|
background: #fff;
|
|
|
|
|
|
margin: 10px 14px 0;
|
|
|
|
|
|
border-radius: 8px;
|
|
|
|
|
|
overflow: hidden;
|
|
|
|
|
|
box-shadow: 0 4px 12px rgba(0, 0, 0, 0.06);
|
|
|
|
|
|
}
|
|
|
|
|
|
.row {
|
|
|
|
|
|
display: flex;
|
|
|
|
|
|
align-items: center;
|
|
|
|
|
|
justify-content: space-between;
|
|
|
|
|
|
padding: 14px 14px;
|
|
|
|
|
|
border-bottom: 1px solid #f2f2f2;
|
|
|
|
|
|
}
|
|
|
|
|
|
.row.clickable:active {
|
|
|
|
|
|
background: #fafafa;
|
|
|
|
|
|
}
|
|
|
|
|
|
.label {
|
|
|
|
|
|
font-size: 14px;
|
|
|
|
|
|
color: #666;
|
|
|
|
|
|
}
|
|
|
|
|
|
.right {
|
|
|
|
|
|
display: flex;
|
|
|
|
|
|
align-items: center;
|
|
|
|
|
|
gap: 10px;
|
|
|
|
|
|
}
|
|
|
|
|
|
.value {
|
|
|
|
|
|
font-size: 14px;
|
|
|
|
|
|
color: #333;
|
|
|
|
|
|
max-width: 220px;
|
|
|
|
|
|
overflow: hidden;
|
|
|
|
|
|
text-overflow: ellipsis;
|
|
|
|
|
|
white-space: nowrap;
|
|
|
|
|
|
}
|
|
|
|
|
|
.value.muted {
|
|
|
|
|
|
color: #999;
|
|
|
|
|
|
}
|
|
|
|
|
|
.block {
|
|
|
|
|
|
padding: 14px 14px;
|
|
|
|
|
|
border-bottom: 1px solid #f2f2f2;
|
|
|
|
|
|
}
|
|
|
|
|
|
.block:last-child {
|
|
|
|
|
|
border-bottom: none;
|
|
|
|
|
|
}
|
|
|
|
|
|
.block-title {
|
|
|
|
|
|
font-size: 14px;
|
|
|
|
|
|
color: #666;
|
|
|
|
|
|
margin-bottom: 10px;
|
|
|
|
|
|
}
|
|
|
|
|
|
.method-row {
|
|
|
|
|
|
display: flex;
|
|
|
|
|
|
align-items: center;
|
|
|
|
|
|
gap: 18px;
|
|
|
|
|
|
}
|
|
|
|
|
|
.method {
|
|
|
|
|
|
display: flex;
|
|
|
|
|
|
align-items: center;
|
|
|
|
|
|
gap: 10px;
|
|
|
|
|
|
}
|
|
|
|
|
|
.radio {
|
|
|
|
|
|
width: 16px;
|
|
|
|
|
|
height: 16px;
|
|
|
|
|
|
}
|
|
|
|
|
|
.m-label {
|
|
|
|
|
|
font-size: 14px;
|
|
|
|
|
|
color: #333;
|
|
|
|
|
|
}
|
|
|
|
|
|
.m-value {
|
|
|
|
|
|
font-size: 14px;
|
|
|
|
|
|
color: #333;
|
|
|
|
|
|
max-width: 140px;
|
|
|
|
|
|
overflow: hidden;
|
|
|
|
|
|
text-overflow: ellipsis;
|
|
|
|
|
|
white-space: nowrap;
|
|
|
|
|
|
}
|
|
|
|
|
|
.m-value.muted {
|
|
|
|
|
|
color: #999;
|
|
|
|
|
|
}
|
|
|
|
|
|
.textarea-box {
|
|
|
|
|
|
border: 1px solid #e6e6e6;
|
|
|
|
|
|
border-radius: 8px;
|
|
|
|
|
|
padding: 10px;
|
|
|
|
|
|
}
|
|
|
|
|
|
.textarea {
|
|
|
|
|
|
width: 100%;
|
|
|
|
|
|
min-height: 140px;
|
|
|
|
|
|
font-size: 14px;
|
|
|
|
|
|
box-sizing: border-box;
|
|
|
|
|
|
}
|
|
|
|
|
|
.textarea.tall {
|
|
|
|
|
|
min-height: 160px;
|
|
|
|
|
|
}
|
|
|
|
|
|
.counter {
|
|
|
|
|
|
margin-top: 6px;
|
|
|
|
|
|
text-align: right;
|
|
|
|
|
|
font-size: 12px;
|
|
|
|
|
|
color: #999;
|
|
|
|
|
|
}
|
|
|
|
|
|
.footer {
|
|
|
|
|
|
position: fixed;
|
|
|
|
|
|
left: 0;
|
|
|
|
|
|
right: 0;
|
|
|
|
|
|
bottom: 0;
|
|
|
|
|
|
background: #fff;
|
|
|
|
|
|
padding: 12px 14px calc(12px + env(safe-area-inset-bottom));
|
|
|
|
|
|
display: flex;
|
|
|
|
|
|
gap: 12px;
|
|
|
|
|
|
box-shadow: 0 -4px 12px rgba(0, 0, 0, 0.06);
|
|
|
|
|
|
}
|
|
|
|
|
|
.btn {
|
|
|
|
|
|
flex: 1;
|
|
|
|
|
|
height: 44px;
|
|
|
|
|
|
line-height: 44px;
|
|
|
|
|
|
border-radius: 6px;
|
|
|
|
|
|
font-size: 15px;
|
|
|
|
|
|
}
|
|
|
|
|
|
.btn::after {
|
|
|
|
|
|
border: none;
|
|
|
|
|
|
}
|
|
|
|
|
|
.btn.plain {
|
|
|
|
|
|
background: #fff;
|
|
|
|
|
|
color: #4f6ef7;
|
|
|
|
|
|
border: 1px solid #4f6ef7;
|
|
|
|
|
|
}
|
|
|
|
|
|
.btn.primary {
|
|
|
|
|
|
background: #4f6ef7;
|
|
|
|
|
|
color: #fff;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
2026-01-26 15:39:14 +08:00
|
|
|
|
.picker-sheet {
|
|
|
|
|
|
background: #fff;
|
|
|
|
|
|
border-top-left-radius: 10px;
|
|
|
|
|
|
border-top-right-radius: 10px;
|
|
|
|
|
|
overflow: hidden;
|
|
|
|
|
|
}
|
|
|
|
|
|
.picker-title {
|
|
|
|
|
|
text-align: center;
|
|
|
|
|
|
font-size: 16px;
|
|
|
|
|
|
font-weight: 600;
|
|
|
|
|
|
padding: 14px;
|
|
|
|
|
|
border-bottom: 1px solid #f0f0f0;
|
|
|
|
|
|
}
|
|
|
|
|
|
.picker-body {
|
|
|
|
|
|
max-height: 60vh;
|
|
|
|
|
|
}
|
|
|
|
|
|
.picker-item {
|
|
|
|
|
|
padding: 14px;
|
|
|
|
|
|
border-bottom: 1px solid #f2f2f2;
|
|
|
|
|
|
}
|
|
|
|
|
|
.picker-item.active {
|
|
|
|
|
|
background: #f2f6ff;
|
|
|
|
|
|
}
|
|
|
|
|
|
.picker-item-text {
|
|
|
|
|
|
font-size: 14px;
|
|
|
|
|
|
color: #333;
|
|
|
|
|
|
}
|
|
|
|
|
|
.picker-actions {
|
|
|
|
|
|
padding: 12px 14px calc(12px + env(safe-area-inset-bottom));
|
|
|
|
|
|
display: flex;
|
|
|
|
|
|
gap: 12px;
|
|
|
|
|
|
background: #fff;
|
|
|
|
|
|
}
|
|
|
|
|
|
</style>
|