no message

pages/case/components/archive-detail/follow-up-manage-tab.vue

@@ -64,7 +64,7 @@
           <view class="content">{{ i.taskContent || "暂无内容" }}</view>
           <view v-if="i.sendContent || (i.fileList && i.fileList.length > 0)" class="send-content-wrapper">
             <view class="send-content-section">
-              <view class="send-content-label">【发送内容】</view>
+              <view class="send-content-label">发送内容:</view>
               <view class="send-content-body">
                 <view v-if="i.sendContent" class="send-text">{{ i.sendContent }}</view>
                 <view v-if="i.fileList && i.fileList.length > 0" class="file-list">
@@ -204,6 +204,7 @@ import dayjs from "dayjs";
 import api from "@/utils/api";
 import useAccountStore from "@/store/account";
 import { toast } from "@/utils/widget";
+import { handleFollowUpMessages } from "@/utils/send-message-helper";
 import {
   getTodoEventTypeLabel,
   getTodoEventTypeOptions,
@@ -221,6 +222,15 @@ const accountStore = useAccountStore();
 const { account, doctorInfo } = storeToRefs(accountStore);
 const { getDoctorInfo } = accountStore;
 
+function getUserId() {
+  return doctorInfo.value?.userid || "";
+}
+
+function getCorpId() {
+  const team = uni.getStorageSync("ykt_case_current_team") || {};
+  return team.corpId || doctorInfo.value?.corpId || "";
+}
+
 const statusTabs = [
   { label: "全部", value: "all" },
   { label: "待处理", value: "processing" },
@@ -275,23 +285,6 @@ const typeSelectedMap = computed(() => {
   }, {});
 });
 
-function getUserId() {
-  const d = doctorInfo.value || {};
-  const a = account.value || {};
-  return (
-    String(
-      d.userid || d.userId || d.corpUserId || a.userid || a.userId || ""
-    ) || ""
-  );
-}
-
-function getCorpId() {
-  const t = uni.getStorageSync("ykt_case_current_team") || {};
-  const a = account.value || {};
-  const d = doctorInfo.value || {};
-  return String(t.corpId || a.corpId || d.corpId || "") || "";
-}
-
 async function ensureDoctor() {
   if (doctorInfo.value) return;
   if (!account.value?.openid) return;
@@ -537,9 +530,12 @@ async function sendFollowUp(todo) {
         messages.push({
           type: "article",
           content: {
+            _id: file.file?._id || file._id,
             title: file.file?.name || file.name || "宣教文章",
             url: file.file?.url || file.URL,
-            desc: file.file?.subtitle || "",
+            subtitle: file.file?.subtitle || "",
+            cover: file.file?.cover || "",
+            articleId: file.file?._id || file._id,
           },
         });
       } else if (file.type === "questionnaire" && file.file?.surveryId) {
@@ -547,7 +543,8 @@ async function sendFollowUp(todo) {
         messages.push({
           type: "questionnaire",
           content: {
-            title: file.file?.name || file.name || "问卷",
+            _id: file.file?._id || file._id,
+            name: file.file?.name || file.name || "问卷",
             surveryId: file.file?.surveryId || file.surveryId,
             url: file.file?.url || file.URL,
           },
@@ -556,15 +553,19 @@ async function sendFollowUp(todo) {
     }
   }
 
-  // 触发事件，通知父组件发送消息
+  // 调用统一的消息发送处理函数
-  uni.$emit("send-followup-message", {
+  const success = await handleFollowUpMessages(messages, {
-    messages,
+    userId: getUserId(),
-    followupId: todo._id,
+    customerId: props.archiveId,
-    followupData: todo,
+    customerName: props.data?.name || "",
+    corpId: getCorpId(),
+    env: __VITE_ENV__,
   });
 
-  toast("消息已发送");
+  if (success) {
-  uni.navigateBack();
+    toast("消息已发送");
+    uni.navigateBack();
+  }
 }
 
 // ---- filter popup ----
@@ -863,6 +864,7 @@ watch(
   text-overflow: ellipsis;
   white-space: nowrap;
   flex: 1;
+  width: 330rpx;
 }
 .file-type-image .file-name {
   color: #0877f1;

pages/message/article-list.vue

@@ -111,6 +111,7 @@ import { ref, onMounted } from "vue";
 import { onLoad } from "@dcloudio/uni-app";
 import api from "@/utils/api.js";
 import useAccountStore from "@/store/account.js";
+import { sendArticleMessage } from "@/utils/send-message-helper.js";
 import EmptyData from "@/components/empty-data.vue";
 
 const accountStore = useAccountStore();
@@ -316,69 +317,25 @@ const sendArticle = async (article) => {
   try {
     const { doctorInfo } = useAccountStore();
     
-    // 1. 调用后端API记录发送
+    // 使用统一的消息发送助手
-    const result = await api("sendArticleMessage", {
+    const success = await sendArticleMessage(
-      groupId: pageParams.value.groupId,
+      {
-      fromAccount: doctorInfo.userid,
+        _id: article._id,
-      articleId: article._id,
+        title: article.title || "宣教文章",
-      title: article.title || "宣教文章",
+        cover: article.cover || "",
-      imgUrl: article.cover || "",
+        url: article.url || "",
-      desc: "点击查看详情",
+        subtitle: article.subtitle || "",
-    });
+      },
-    
+      {
-    if (result.success) {
+        articleId: article._id,
-      // 2. 通过IM系统发送自定义消息到聊天列表
+        userId: doctorInfo?.userid,
-      try {
+        customerId: pageParams.value.patientId,
-        // 获取全局IM管理器
+        corpId: corpId,
-        const { globalTimChatManager } = await import("@/utils/tim-chat.js");
-        
-        if (globalTimChatManager && globalTimChatManager.tim && globalTimChatManager.isLoggedIn) {
-          // 重要：设置当前会话ID，确保消息发送到正确的群聊
-          const conversationID = `GROUP${pageParams.value.groupId}`;
-          globalTimChatManager.currentConversationID = conversationID;
-          
-          console.log("设置当前会话ID:", conversationID);
-          
-          // 构建自定义消息数据
-          const customMessageData = {
-            messageType: "article",
-            title: article.title || "宣教文章",
-            articleId: article._id,
-            cover: article.cover || "",
-            desc: "点击查看详情",
-            content: article.title || "宣教文章"
-          };
-          
-          // 发送自定义消息
-          const sendResult = await globalTimChatManager.sendCustomMessage(customMessageData);
-          if (sendResult && sendResult.success) {
-            console.log("✓ 文章消息已通过IM系统发送");
-          } else {
-            console.warn("⚠️ 文章消息发送失败:", sendResult?.error);
-          }
-        } else {
-          console.warn("⚠️ IM系统未就绪，消息可能不会显示在聊天列表");
-        }
-      } catch (imError) {
-        console.error("通过IM系统发送消息失败:", imError);
-        // IM发送失败不影响后端记录，继续返回
-      }
-      
-      // 3. 记录文章发送记录
-      try {
-        await api("addArticleSendRecord", {
-          articleId: article._id,
-          userId: doctorInfo.userid,
-          customerId: pageParams.value.patientId,
-          corpId: corpId,
-        });
-      } catch (recordError) {
-        console.error("记录文章发送失败:", recordError);
       }
+    );
 
+    if (success) {
       uni.navigateBack();
-    } else {
-      throw new Error(result.message || "发送失败");
     }
   } catch (error) {
     console.error("发送文章失败:", error);

pages/message/components/chat-input.vue

@@ -81,7 +81,7 @@ const props = defineProps({
 });
 
 // Emits
-const emit = defineEmits(["messageSent", "scrollToBottom", "endConsult"]);
+const emit = defineEmits(["messageSent", "scrollToBottom", "endConsult", "openConsult"]);
 
 // 输入相关状态
 const inputText = ref("");
@@ -404,6 +404,24 @@ const handleEndConsult = () => {
   });
 };
 
+// 开启会话
+const handleOpenConsult = () => {
+  uni.showModal({
+    title: "确认开启会话",
+    content: "确定要重新开启本次会话吗？",
+    confirmText: "确定开启",
+    cancelText: "取消",
+    success: (res) => {
+      if (res.confirm) {
+        // 关闭功能面板
+        showMorePanel.value = false;
+        // 触发父组件的开启会话事件
+        emit("openConsult");
+      }
+    },
+  });
+};
+
 const morePanelButtons = [
   { text: "照片", icon: "/static/icon/zhaopian.png", action: showImagePicker },
   {
@@ -431,6 +449,11 @@ const morePanelButtons = [
     icon: "/static/icon/jieshuzixun.png",
     action: handleEndConsult,
   },
+  {
+    text: "开启会话",
+    icon: "/static/icon/kaiqihuihua.png",
+    action: handleOpenConsult,
+  },
 ];
 
 function handleInputFocus() {

pages/message/index.vue

@@ -166,6 +166,7 @@
       @scrollToBottom="() => scrollToBottom(true)"
       @messageSent="() => scrollToBottom(true)"
       @endConsult="handleEndConsult"
+      @openConsult="handleOpenConsult"
     />
   </view>
 </template>
@@ -962,6 +963,43 @@ const handleEndConsult = async () => {
   }
 };
 
+// 处理开启会话
+const handleOpenConsult = async () => {
+  try {
+    uni.showLoading({
+      title: "处理中...",
+    });
+    // 调用开启会话接口
+    const result = await api("openConsultation", {
+      groupId: groupId.value,
+      adminAccount: account.value?.userId || "",
+      extraData: {
+        openedBy: account.value?.userId || "",
+        openedByName: account.value?.name || "医生",
+        openReason: "重新开启会话",
+      },
+    });
+    uni.hideLoading();
+    if (result.success) {
+      // 重新获取订单状态
+      await fetchGroupOrderStatus();
+      uni.showToast({
+        title: "会话已开启",
+        icon: "success",
+      });
+    } else {
+      throw new Error(result.message || "操作失败");
+    }
+  } catch (error) {
+    console.error("开启会话失败:", error);
+    uni.hideLoading();
+    uni.showToast({
+      title: error.message || "操作失败",
+      icon: "none",
+    });
+  }
+};
+
 // 页面卸载
 onUnmounted(() => {
   clearMessageCache();

pages/message/survey-list.vue

@@ -90,6 +90,7 @@ import { ref, onMounted } from "vue";
 import api from "@/utils/api.js";
 import useAccountStore from "@/store/account.js";
 import { globalTimChatManager } from "@/utils/tim-chat.js";
+import { sendSurveyMessage } from "@/utils/send-message-helper.js";
 import EmptyData from "@/components/empty-data.vue";
 import { onLoad } from "@dcloudio/uni-app";
 const env = __VITE_ENV__;
@@ -315,48 +316,23 @@ const sendSurvey = async (survey) => {
     const doctorInfo = accountStore.doctorInfo;
     userId.value = doctorInfo?.userid;
 
-    // 生成发送ID
+    // 使用统一的消息发送助手
-    const sendSurveyId = generateRandomString(10);
+    const success = await sendSurveyMessage(
-
+      {
-    // 创建问卷记录
+        _id: survey._id,
-    const createRecordRes = await api("createSurveyRecord", {
+        name: survey.name || "问卷",
-      corpId: corpId,
+        surveryId: survey.surveryId || survey._id,
-      userId: userId.value,
+        url: survey.url || "",
-      surveryId: survey._id,
+      },
-      memberId: customerId.value,
+      {
-      customer: customerName.value,
+        userId: userId.value,
-      sendSurveyId: sendSurveyId,
+        customerId: customerId.value,
-    });
+        customerName: customerName.value,
-
+        corpId: corpId,
-    if (!createRecordRes.success) {
+      }
-      uni.showToast({
-        title: createRecordRes.message || "创建问卷记录失败",
-        icon: "none",
-      });
-      loading.value = false;
-      return;
-    }
-
-    const answerId = createRecordRes?.id || "";
-
-    // 生成发送链接
-    const sendLink = generateSendLink(
-      survey,
-      answerId,
-      customerId.value,
-      customerName.value,
-      sendSurveyId
     );
 
-    // 构建自定义消息
+    if (success) {
-    const customMessage = buildSurveyMessage(survey, sendLink);
-
-    // 发送自定义消息到IM
-    const result = await timChatManager.sendCustomMessage(
-      customMessage,
-      "SURVEY"
-    );
-    if (result.success) {
       uni.showToast({
         title: "发送成功",
         icon: "success",
@@ -365,8 +341,6 @@ const sendSurvey = async (survey) => {
       setTimeout(() => {
         uni.navigateBack();
       }, 500);
-    } else {
-      throw new Error(result.error || "发送失败");
     }
   } catch (error) {
     console.error("发送问卷失败:", error);

utils/send-message-helper.js

@@ -0,0 +1,330 @@
+/**
+ * 消息发送助手 - 统一处理不同类型消息的发送
+ */
+
+import { globalTimChatManager } from './tim-chat.js';
+import api from './api.js';
+import { toast } from './widget.js';
+
+/**
+ * 发送文字消息
+ * @param {string} content - 文字内容
+ * @returns {Promise<boolean>} 发送是否成功
+ */
+export async function sendTextMessage(content) {
+    if (!content || !content.trim()) {
+        toast('文字内容不能为空');
+        return false;
+    }
+
+    try {
+        if (!globalTimChatManager?.isLoggedIn) {
+            toast('IM系统未就绪，请稍后重试');
+            return false;
+        }
+
+        // 直接调用 tim-chat 的 sendTextMessage 方法
+        const result = await globalTimChatManager.sendTextMessage(content.trim());
+
+        if (result?.success) {
+            return true;
+        } else {
+            toast(result?.error || '发送文字消息失败');
+            return false;
+        }
+    } catch (error) {
+        console.error('发送文字消息异常:', error);
+        toast('发送文字消息失败');
+        return false;
+    }
+}
+
+/**
+ * 发送图片消息
+ * @param {string} imageUrl - 图片URL（字符串）
+ * @param {string} imageName - 图片名称（可选）
+ * @returns {Promise<boolean>} 发送是否成功
+ */
+export async function sendImageMessage(imageUrl, imageName = '图片') {
+    if (!imageUrl) {
+        toast('图片URL不能为空');
+        return false;
+    }
+
+    try {
+        if (!globalTimChatManager?.isLoggedIn) {
+            toast('IM系统未就绪，请稍后重试');
+            return false;
+        }
+
+        // 直接调用 tim-chat 的 sendImageMessage 方法
+        // tim-chat.js 中的 getImageUrl 方法可以处理 URL 字符串
+        const result = await globalTimChatManager.sendImageMessage(imageUrl);
+
+        if (result?.success) {
+            return true;
+        } else {
+            toast(result?.error || '发送图片消息失败');
+            return false;
+        }
+    } catch (error) {
+        console.error('发送图片消息异常:', error);
+        toast('发送图片消息失败');
+        return false;
+    }
+}
+
+/**
+ * 发送宣教文章消息
+ * @param {Object} article - 文章对象 { _id, title, cover, url }
+ * @param {Object} options - 额外选项 { groupId, patientId, corpId }
+ * @returns {Promise<boolean>} 发送是否成功
+ */
+export async function sendArticleMessage(article, options = {}) {
+    if (!article || !article._id) {
+        toast('文章信息不完整');
+        return false;
+    }
+
+    try {
+        if (!globalTimChatManager?.isLoggedIn) {
+            toast('IM系统未就绪，请稍后重试');
+            return false;
+        }
+
+        // 构建自定义消息 - 直接传递对象，sendCustomMessage会处理JSON序列化
+        const customMessageData = {
+            type: 'article',
+            title: article.title || '宣教文章',
+            articleId: article._id,
+            cover: article.cover || '',
+            desc: article.subtitle || '点击查看详情',
+            url: article.url || '',
+            messageType: 'article',
+        };
+
+        // 发送自定义消息
+        const result = await globalTimChatManager.sendCustomMessage(customMessageData);
+
+        if (result?.success) {
+            // 记录文章发送记录（异步，不阻塞）
+            if (options.articleId && options.userId && options.customerId && options.corpId) {
+                api('addArticleSendRecord', {
+                    articleId: options.articleId,
+                    userId: options.userId,
+                    customerId: options.customerId,
+                    corpId: options.corpId,
+                }).catch((err) => {
+                    console.error('记录文章发送失败:', err);
+                });
+            }
+            return true;
+        } else {
+            toast(result?.error || '发送文章消息失败');
+            return false;
+        }
+    } catch (error) {
+        console.error('发送文章消息异常:', error);
+        toast('发送文章消息失败');
+        return false;
+    }
+}
+
+/**
+ * 发送问卷消息
+ * @param {Object} survey - 问卷对象 { _id, name, surveryId, url, createBy }
+ * @param {Object} options - 额外选项 { userId, customerId, customerName, corpId, env }
+ * @returns {Promise<boolean>} 发送是否成功
+ */
+export async function sendSurveyMessage(survey, options = {}) {
+    if (!survey || !survey._id) {
+        toast('问卷信息不完整');
+        return false;
+    }
+
+    try {
+        if (!globalTimChatManager?.isLoggedIn) {
+            toast('IM系统未就绪，请稍后重试');
+            return false;
+        }
+
+        // 生成发送ID
+        const sendSurveyId = generateRandomString(10);
+
+        // 创建问卷记录
+        const createRecordRes = await api('createSurveyRecord', {
+            corpId: options.corpId,
+            userId: options.userId,
+            surveryId: survey._id,
+            memberId: options.customerId,
+            customer: options.customerName,
+            sendSurveyId: sendSurveyId,
+        });
+
+        if (!createRecordRes?.success) {
+            toast(createRecordRes?.message || '创建问卷记录失败');
+            return false;
+        }
+
+        const answerId = createRecordRes?.id || '';
+
+        // 生成问卷链接
+        const surveyLink = generateSendLink(
+            survey,
+            answerId,
+            options.customerId,
+            options.customerName,
+            sendSurveyId,
+            {
+                corpId: options.corpId,
+                userId: options.userId,
+                env: options.env,
+            }
+        );
+
+        // 构建自定义消息
+        const customMessageData = buildSurveyMessage(survey, surveyLink);
+
+        // 发送自定义消息 - 直接传递消息对象，不再进行额外序列化
+        const result = await globalTimChatManager.sendCustomMessage(customMessageData);
+
+        if (result?.success) {
+            return true;
+        } else {
+            toast(result?.error || '发送问卷消息失败');
+            return false;
+        }
+    } catch (error) {
+        console.error('发送问卷消息异常:', error);
+        toast('发送问卷消息失败');
+        return false;
+    }
+}
+
+/**
+ * 生成随机字符串
+ * @param {number} length - 字符串长度
+ * @returns {string} 随机字符串
+ */
+function generateRandomString(length) {
+    const chars = 'ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789';
+    let result = '';
+    for (let i = 0; i < length; i++) {
+        result += chars.charAt(Math.floor(Math.random() * chars.length));
+    }
+    return result;
+}
+
+/**
+ * 生成问卷发送链接
+ * @param {Object} survey - 问卷对象
+ * @param {string} answerId - 答卷ID
+ * @param {string} customerId - 客户ID
+ * @param {string} customerName - 客户名称
+ * @param {string} sendSurveyId - 发送问卷ID
+ * @param {Object} context - 上下文信息 { corpId, userId, env }
+ * @returns {string} 问卷链接
+ */
+function generateSendLink(survey, answerId, customerId, customerName, sendSurveyId, context = {}) {
+    const { corpId, userId, env } = context;
+    const isSystem = survey.createBy === 'system';
+    let url = '';
+
+    if (isSystem) {
+        // 系统问卷：使用 VITE_SURVEY_URL
+        url = `${env?.MP_SURVEY_URL}?corpId=${corpId}&surveryId=${survey.surveryId}&memberId=${customerId}&sendSurveyId=${sendSurveyId}&userId=${userId}`;
+    } else {
+        // 自定义问卷：使用 VITE_PATIENT_PAGE_BASE_URL
+        url = `${env?.MP_PATIENT_PAGE_BASE_URL}pages/survery/fill?corpId=${corpId}&surveryId=${survey._id}&memberId=${customerId}&unionid=unionid&answerId=${answerId}&name=${customerName || ''}`;
+    }
+
+    // 如果已有链接，直接使用并拼接额外参数
+    if (survey.url && survey.url.trim()) {
+        const separator = survey.url.includes('?') ? '&' : '?';
+        const params = [];
+        if (answerId) params.push(`answerId=${answerId}`);
+        if (sendSurveyId) params.push(`sendSurveyId=${sendSurveyId}`);
+        if (userId) params.push(`userId=${userId}`);
+        if (customerId) params.push(`memberId=${customerId}`);
+
+        if (params.length > 0) {
+            url = `${survey.url}${separator}${params.join('&')}`;
+        } else {
+            url = survey.url;
+        }
+    }
+
+    return url;
+}
+
+/**
+ * 构建问卷自定义消息
+ * @param {Object} survey - 问卷对象
+ * @param {string} surveyLink - 问卷链接
+ * @returns {Object} 自定义消息对象
+ */
+function buildSurveyMessage(survey, surveyLink) {
+    return {
+        type: 'survey',
+        title: survey.name || '填写问卷',
+        desc: '请填写问卷',
+        url: surveyLink,
+        imgUrl:
+            'https://796f-youcan-clouddev-1-8ewcqf31dbb2b5-1317294507.tcb.qcloud.la/other/19-%E9%97%AE%E5%8D%B7.png?sign=55a4cd77c418b2c548b65792a2cf6bce&t=1701328694',
+        messageType: 'survey',
+    };
+}
+
+/**
+ * 处理回访任务消息发送
+ * @param {Object} messages - 消息数组
+ * @param {Object} context - 上下文信息 { userId, customerId, customerName, corpId }
+ * @returns {Promise<boolean>} 是否全部发送成功
+ */
+export async function handleFollowUpMessages(messages, context = {}) {
+    if (!Array.isArray(messages) || messages.length === 0) {
+        toast('没有要发送的消息');
+        return false;
+    }
+
+    try {
+        let allSuccess = true;
+
+        for (const msg of messages) {
+            let success = false;
+
+            if (msg.type === 'text') {
+                success = await sendTextMessage(msg.content);
+            } else if (msg.type === 'image') {
+                success = await sendImageMessage(msg.content, msg.name);
+            } else if (msg.type === 'article') {
+                success = await sendArticleMessage(msg.content, {
+                    articleId: msg.content.articleId,
+                    userId: context.userId,
+                    customerId: context.customerId,
+                    corpId: context.corpId,
+                });
+            } else if (msg.type === 'questionnaire') {
+                success = await sendSurveyMessage(msg.content, {
+                    userId: context.userId,
+                    customerId: context.customerId,
+                    customerName: context.customerName,
+                    corpId: context.corpId,
+                    env: context.env,
+                });
+            }
+
+            if (!success) {
+                allSuccess = false;
+                // 继续发送其他消息，不中断
+            }
+        }
+
+        return allSuccess;
+    } catch (error) {
+        console.error('处理回访任务消息异常:', error);
+        toast('消息发送过程中出现错误');
+        return false;
+    }
+}
+