diff --git a/pages/case/archive-detail.vue b/pages/case/archive-detail.vue
index e449530..e033313 100644
--- a/pages/case/archive-detail.vue
+++ b/pages/case/archive-detail.vue
@@ -1,6 +1,14 @@
 <template>
   <view class="page">
-    <view class="card">
+    <scroll-view
+      scroll-y
+      class="page-scroll"
+      :scroll-top="pageScrollTop"
+      :scroll-with-animation="true"
+      :lower-threshold="80"
+      @scrolltolower="onScrollToLower"
+    >
+      <view class="card">
       <view class="header">
         <view class="header-main">
           <view class="name-row">
@@ -81,9 +89,10 @@
           </view>
         </view>
       </view>
-    </view>
+      </view>
 
-    <view class="tabs">
+      <view id="tabs-anchor" class="tabs-anchor"></view>
+      <view class="tabs">
       <view
         v-for="t in tabs"
         :key="t.key"
@@ -93,9 +102,9 @@
       >
         {{ t.title }}
       </view>
-    </view>
+      </view>
 
-    <view class="content">
+      <view class="content">
       <HealthProfileTab
         v-if="currentTab === 'visitRecord'"
         :data="archive"
@@ -117,7 +126,10 @@
         :floatingBottom="floatingBottom"
         :fromChat="fromChat"
       />
-    </view>
+      </view>
+
+      <view class="scroll-spacer" />
+    </scroll-view>
 
     <view v-if="showGoChat" class="footer">
       <button class="bind-btn" @click="goChat">
@@ -213,13 +225,13 @@
 
 <script setup>
 import { computed, getCurrentInstance, nextTick, ref } from 'vue';
-import { onLoad, onPullDownRefresh, onReachBottom, onReady, onShow } from '@dcloudio/uni-app';
+import { onLoad, onShow } from '@dcloudio/uni-app';
 import { storeToRefs } from 'pinia';
 import dayjs from 'dayjs';
 
-import HealthProfileTab from './components/archive-detail/health-profile-tab.vue';
-import ServiceInfoTab from './components/archive-detail/service-info-tab.vue';
-import FollowUpManageTab from './components/archive-detail/follow-up-manage-tab.vue';
+import HealthProfileTab from '@/pages/case/components/archive-detail/health-profile-tab.vue';
+import ServiceInfoTab from '@/pages/case/components/archive-detail/service-info-tab.vue';
+import FollowUpManageTab from '@/pages/case/components/archive-detail/follow-up-manage-tab.vue';
 import api from '@/utils/api';
 import useAccountStore from '@/store/account';
 import { hideLoading, loading, toast } from '@/utils/widget';
@@ -238,15 +250,32 @@ const currentTab = ref('visitRecord');
 const reachBottomTime = ref(0);
 const archiveId = ref('');
 const fromChat = ref(false);
-const tabsScrollTop = ref(0);
+const pageScrollTop = ref(0);
 const instanceProxy = getCurrentInstance()?.proxy;
 
+function scrollTabsToTop() {
+  const q = instanceProxy ? uni.createSelectorQuery().in(instanceProxy) : uni.createSelectorQuery();
+  q.select('.page-scroll').boundingClientRect();
+  q.select('#tabs-anchor').boundingClientRect();
+  q.select('.page-scroll').scrollOffset();
+  q.exec((res) => {
+    const scrollRect = res && res[0];
+    const anchorRect = res && res[1];
+    const viewport = res && res[2];
+    if (!scrollRect || !anchorRect || !viewport) return;
+
+    const delta = Number(anchorRect.top || 0) - Number(scrollRect.top || 0);
+    const target = Number(viewport.scrollTop || 0) + delta;
+    // scrollTop 值相同可能不会触发滚动，轻微抖动保证生效
+    if (pageScrollTop.value === target) pageScrollTop.value = target + 1;
+    pageScrollTop.value = target;
+  });
+}
+
 function switchTab(key) {
   currentTab.value = key;
   // 切换 tab 后，将 tab 滚动到页面顶部（隐藏头部信息区域）
-  nextTick(() => {
-    uni.pageScrollTo({ scrollTop: tabsScrollTop.value || 0, duration: 300 });
-  });
+  nextTick(() => scrollTabsToTop());
 }
 
 const archive = ref({
@@ -368,8 +397,6 @@ async function fetchArchive() {
       }
     }
     saveToStorage();
-    // 档案信息刷新后，tabs 的位置可能变化，重新测量
-    nextTick(() => setTimeout(measureTabsTop, 30));
   } catch (e) {
     toast('获取档案失败');
   } finally {
@@ -477,7 +504,6 @@ async function updateArchive(patch) {
   const createTeamId = team?.teamId ? String(team.teamId) : '';
   const createTeamName = team?.name ? String(team.name) : '';
   if (!userId || !corpId) {
-    toast('缺少登录信息，请先完成登录');
     return false;
   }
 
@@ -536,22 +562,6 @@ onLoad((options) => {
   fetchArchive();
 });
 
-function measureTabsTop() {
-  const q = instanceProxy ? uni.createSelectorQuery().in(instanceProxy) : uni.createSelectorQuery();
-  q.select('.tabs').boundingClientRect();
-  q.selectViewport().scrollOffset();
-  q.exec((res) => {
-    const rect = res && res[0];
-    const viewport = res && res[1];
-    if (!rect || !viewport) return;
-    tabsScrollTop.value = (rect.top || 0) + (viewport.scrollTop || 0);
-  });
-}
-
-onReady(() => {
-  setTimeout(measureTabsTop, 30);
-});
-
 onShow(() => {
   const cached = uni.getStorageSync(STORAGE_KEY);
   const cachedId = cached && typeof cached === 'object' ? String(cached._id || cached.id || '') : '';
@@ -563,21 +573,12 @@ onShow(() => {
     };
     chatGroupId.value = normalizeGroupId(archive.value.chatGroupId || '');
   }
-  setTimeout(measureTabsTop, 30);
   fetchArchive();
 });
 
-onPullDownRefresh(() => {
-  uni.pageScrollTo({
-    scrollTop: tabsScrollTop.value || 0,
-    duration: 0,
-  });
-  setTimeout(() => uni.stopPullDownRefresh(), 150);
-});
-
-onReachBottom(() => {
+function onScrollToLower() {
   reachBottomTime.value = Date.now();
-});
+}
 
 const sexOrAge = computed(() => {
   const sex = archive.value.sex ? String(archive.value.sex) : '';
@@ -919,7 +920,6 @@ const saveAddGroup = async () => {
   const teamId = team?.teamId ? String(team.teamId) : '';
   const creator = getUserId();
   if (!corpId || !teamId || !creator) {
-    toast('缺少用户/团队信息');
     return;
   }
 
@@ -947,13 +947,21 @@ const saveAddGroup = async () => {
 
 <style lang="scss" scoped>
 .page {
-  min-height: 100vh;
+  height: 100vh;
+  display: flex;
+  flex-direction: column;
   background: #f5f6f8;
-  padding-bottom: calc(160rpx + env(safe-area-inset-bottom));
+  overflow: hidden;
+}
+
+.page-scroll {
+  flex: 1;
+  min-height: 0;
 }
 
 .card {
   background: #fff;
+  margin-bottom: 20rpx;
 }
 
 .header {
@@ -1140,7 +1148,6 @@ const saveAddGroup = async () => {
 }
 
 .tabs {
-  margin-top: 20rpx;
   background: #fff;
   display: flex;
   border-top: 2rpx solid #f2f2f2;
@@ -1150,6 +1157,10 @@ const saveAddGroup = async () => {
   z-index: 30;
 }
 
+.tabs-anchor {
+  height: 1px;
+}
+
 .tab {
   flex: 1;
   text-align: center;
@@ -1179,6 +1190,12 @@ const saveAddGroup = async () => {
 
 .content {
   padding: 0;
+  flex: 1;
+  min-height: 0;
+}
+
+.scroll-spacer {
+  height: calc(180rpx + env(safe-area-inset-bottom));
 }
 
 .empty {
diff --git a/pages/case/archive-edit.vue b/pages/case/archive-edit.vue
index 6018649..04e522e 100644
--- a/pages/case/archive-edit.vue
+++ b/pages/case/archive-edit.vue
@@ -308,7 +308,6 @@ async function savePatch(patch) {
   const createTeamId = team?.teamId ? String(team.teamId) : '';
   const createTeamName = team?.name ? String(team.name) : '';
   if (!archiveId.value || !userId || !corpId) {
-    toast('缺少用户/团队信息，请先完成登录与个人信息');
     return;
   }
 
diff --git a/pages/case/batch-transfer.vue b/pages/case/batch-transfer.vue
index 31ea4aa..9e2df11 100644
--- a/pages/case/batch-transfer.vue
+++ b/pages/case/batch-transfer.vue
@@ -115,7 +115,6 @@ async function transferToCustomerPool() {
   const currentTeamId = getCurrentTeamId();
   const creatorUserId = getUserId();
   if (!corpId || !currentTeamId || !creatorUserId) {
-    toast('缺少用户/团队信息');
     return false;
   }
 
@@ -147,7 +146,6 @@ async function transferToOtherTeam() {
   const currentTeamId = getCurrentTeamId();
   const creatorUserId = getUserId();
   if (!corpId || !currentTeamId || !creatorUserId) {
-    toast('缺少用户/团队信息');
     return false;
   }
 
diff --git a/pages/case/components/archive-detail/follow-up-manage-tab.vue b/pages/case/components/archive-detail/follow-up-manage-tab.vue
index 80f22ae..6e576c8 100644
--- a/pages/case/components/archive-detail/follow-up-manage-tab.vue
+++ b/pages/case/components/archive-detail/follow-up-manage-tab.vue
@@ -43,70 +43,70 @@
 
     <view class="list">
       <view v-for="i in list" :key="i._id" class="card" @click="toDetail(i)">
-        <view class="head">
-          <view class="date"
-            >计划日期: <text class="date-val">{{ i.planDate }}</text></view
-          >
-          <view class="executor truncate"
-            >{{ i.executorName
-            }}<text v-if="i.executeTeamName"
-              >（{{ i.executeTeamName }}）</text
-            ></view
-          >
-        </view>
-        <view class="body">
-          <view class="title-row">
-            <view class="type">{{ i.eventTypeLabel }}</view>
-            <view class="status" :class="`st-${i.status}`">{{
-              i.eventStatusLabel
-            }}</view>
+          <view class="head">
+            <view class="date"
+              >计划日期: <text class="date-val">{{ i.planDate }}</text></view
+            >
+            <view class="executor truncate"
+              >{{ i.executorName
+              }}<text v-if="i.executeTeamName"
+                >（{{ i.executeTeamName }}）</text
+              ></view
+            >
           </view>
-          <view class="content">{{ i.taskContent || "暂无内容" }}</view>
-          <view
-            v-if="i.sendContent || (i.fileList && i.fileList.length > 0)"
-            class="send-content-wrapper"
-          >
-            <view class="send-content-section">
-              <view class="send-content-label">发送内容:</view>
-              <view class="send-content-body">
-                <view v-if="i.sendContent" class="send-text">{{
-                  i.sendContent
-                }}</view>
-                <view
-                  v-if="i.fileList && i.fileList.length > 0"
-                  class="file-list"
-                  :class="{ 'no-send-text': !i.sendContent }"
-                >
+          <view class="body">
+            <view class="title-row">
+              <view class="type">{{ i.eventTypeLabel }}</view>
+              <view class="status" :class="`st-${i.status}`">{{
+                i.eventStatusLabel
+              }}</view>
+            </view>
+            <view class="content">{{ i.taskContent || "暂无内容" }}</view>
+            <view
+              v-if="i.sendContent || (i.fileList && i.fileList.length > 0)"
+              class="send-content-wrapper"
+            >
+              <view class="send-content-section">
+                <view class="send-content-label">发送内容:</view>
+                <view class="send-content-body">
+                  <view v-if="i.sendContent" class="send-text">{{
+                    i.sendContent
+                  }}</view>
                   <view
-                    v-for="(file, idx) in i.fileList"
-                    :key="idx"
-                    class="file-item"
-                    :class="`file-type-${file.type}`"
+                    v-if="i.fileList && i.fileList.length > 0"
+                    class="file-list"
+                    :class="{ 'no-send-text': !i.sendContent }"
                   >
-                    <view class="file-name">{{
-                      file.file?.name || file.name
-                    }}</view>
+                    <view
+                      v-for="(file, idx) in i.fileList"
+                      :key="idx"
+                      class="file-item"
+                      :class="`file-type-${file.type}`"
+                    >
+                      <view class="file-name">{{
+                        file.file?.name || file.name
+                      }}</view>
+                    </view>
                   </view>
                 </view>
               </view>
+              <button
+                v-if="canShowSendButton(i)"
+                class="action-btn send-btn"
+                @click.stop="goChatAndSend(i)"
+              >
+                发送
+              </button>
             </view>
-            <button
-              v-if="canShowSendButton(i)"
-              class="action-btn send-btn"
-              @click.stop="goChatAndSend(i)"
+            <view v-if="i.status === 'treated'" class="result"
+              >【处理结果】 {{ i.result || "" }}</view
             >
-              发送
-            </button>
+            <view class="footer-row">
+              <view class="footer"
+                >创建: {{ i.createTimeStr }} {{ i.creatorName }}</view
+              >
+            </view>
           </view>
-          <view v-if="i.status === 'treated'" class="result"
-            >【处理结果】 {{ i.result || "" }}</view
-          >
-          <view class="footer-row">
-            <view class="footer"
-              >创建: {{ i.createTimeStr }} {{ i.creatorName }}</view
-            >
-          </view>
-        </view>
       </view>
 
       <view v-if="list.length === 0" class="empty">暂无数据</view>
@@ -379,6 +379,214 @@ function resolveUserName(userId) {
   return String(map[id] || "") || id;
 }
 
+function normalizeName(v) {
+  const s = v === 0 ? "0" : v ? String(v) : "";
+  const trimmed = s.trim();
+  if (!trimmed) return "";
+  if (["-", "—", "--"].includes(trimmed)) return "";
+  return trimmed;
+}
+
+function getExecuteTeamId(todo) {
+  const row = todo && typeof todo === "object" ? todo : {};
+  return String(
+    row.executeTeamId ||
+      row.executeTeamID ||
+      row.teamId ||
+      row.teamID ||
+      row.executeTeam?._id ||
+      row.executeTeam?.teamId ||
+      ""
+  )
+    .trim();
+}
+
+const loadedTeamMemberIds = new Set();
+const teamMemberInflight = new Map();
+async function loadTeamMembers(teamId) {
+  const tid = String(teamId || "").trim();
+  if (!tid) return;
+  if (loadedTeamMemberIds.has(tid)) return;
+  const existingInflight = teamMemberInflight.get(tid);
+  if (existingInflight) return existingInflight;
+
+  const inflight = (async () => {
+    await ensureDoctor();
+    const corpId = getCorpId();
+    if (!corpId) return;
+
+    try {
+      const fallback = await api("getTeamData", { corpId, teamId: tid }, false);
+      if (!fallback?.success) return;
+      const t = fallback?.data && typeof fallback.data === "object" ? fallback.data : {};
+      const members = Array.isArray(t.memberList) ? t.memberList : [];
+      const map = members.reduce((acc, m) => {
+        if (typeof m === "string") {
+          const id = String(m || "");
+          if (id) acc[id] = id;
+          return acc;
+        }
+        const uid = String(m?.userid || m?.userId || m?.corpUserId || m?._id || m?.id || "").trim();
+        if (!uid) return acc;
+        const display = String(m?.anotherName || m?.name || m?.userid || m?.userId || "").trim();
+        acc[uid] = display || uid;
+        return acc;
+      }, {});
+      if (Object.keys(map).length) userNameMap.value = { ...(userNameMap.value || {}), ...map };
+
+      // 补缺：仅当当前没有映射时才用 avatars 接口补齐，避免覆盖正确姓名
+      try {
+        const res = await api("getTeamMemberAvatarsAndName", { corpId, teamId: tid }, false);
+        if (res?.success && res?.data && typeof res.data === "object") {
+          const raw = res.data;
+          const patch = Object.keys(raw).reduce((acc, uid) => {
+            const id = String(uid || "").trim();
+            if (!id) return acc;
+            const existing = userNameMap.value?.[id];
+            if (existing && existing !== id) return acc;
+            const name = String(raw?.[uid]?.name || raw?.[uid]?.anotherName || "").trim();
+            if (!name || name === id) return acc;
+            acc[id] = name;
+            return acc;
+          }, {});
+          if (Object.keys(patch).length) userNameMap.value = { ...(userNameMap.value || {}), ...patch };
+        }
+      } catch {
+        // ignore
+      }
+    } finally {
+      loadedTeamMemberIds.add(tid);
+    }
+  })().finally(() => {
+    teamMemberInflight.delete(tid);
+  });
+
+  teamMemberInflight.set(tid, inflight);
+  return inflight;
+}
+
+let corpMemberBatchInflight = null;
+async function batchLoadCorpMembers(userIds) {
+  const ids = Array.isArray(userIds)
+    ? userIds.map((v) => String(v || "").trim()).filter(Boolean)
+    : [];
+  if (!ids.length) return;
+  const uniq = Array.from(new Set(ids));
+  const unknown = uniq.filter((id) => {
+    const existing = userNameMap.value?.[id];
+    return !existing || existing === id;
+  });
+  if (!unknown.length) return;
+
+  if (corpMemberBatchInflight) return corpMemberBatchInflight;
+
+  await ensureDoctor();
+  const corpId = getCorpId();
+  if (!corpId) return;
+
+  corpMemberBatchInflight = (async () => {
+    try {
+      const res = await api(
+        "getCorpMember",
+        {
+          page: 1,
+          pageSize: Math.min(Math.max(unknown.length, 10), 500),
+          params: {
+            corpId,
+            memberList: unknown,
+          },
+        },
+        false
+      );
+      if (!res?.success) return;
+
+      const rows = Array.isArray(res?.data)
+        ? res.data
+        : Array.isArray(res?.data?.data)
+        ? res.data.data
+        : [];
+      if (!rows.length) return;
+
+      const patch = rows.reduce((acc, m) => {
+        const id = String(m?.userid || m?.userId || m?.corpUserId || "").trim();
+        if (!id) return acc;
+        const existing = userNameMap.value?.[id];
+        if (existing && existing !== id) return acc;
+        const display = String(m?.anotherName || m?.name || "").trim();
+        if (!display || display === id) return acc;
+        acc[id] = display;
+        return acc;
+      }, {});
+
+      if (Object.keys(patch).length) userNameMap.value = { ...(userNameMap.value || {}), ...patch };
+    } catch {
+      // ignore
+    }
+  })().finally(() => {
+    corpMemberBatchInflight = null;
+  });
+
+  return corpMemberBatchInflight;
+}
+
+let ensureNamesInflight = null;
+async function ensureTodoNames(todos) {
+  if (ensureNamesInflight) return ensureNamesInflight;
+  const rows = Array.isArray(todos) ? todos : [];
+  if (!rows.length) return;
+
+  const teamIds = Array.from(
+    new Set(
+      rows
+        .map((t) => getExecuteTeamId(t) || getCurrentTeamId())
+        .map((v) => String(v || "").trim())
+        .filter(Boolean)
+    )
+  );
+  const unknownUserIds = Array.from(
+    new Set(
+      rows
+        .flatMap((t) => [t?.executorUserId, t?.creatorUserId])
+        .map((v) => String(v || "").trim())
+        .filter(Boolean)
+        .filter((id) => {
+          const existing = userNameMap.value?.[id];
+          return !existing || existing === id;
+        })
+    )
+  );
+
+  ensureNamesInflight = (async () => {
+    // 先按团队拉成员（并发限制），再按 corp 兜底补齐
+    const limit = 3;
+    let idx = 0;
+    const workers = Array.from({ length: Math.min(limit, teamIds.length || 1) }, async () => {
+      while (idx < teamIds.length) {
+        const tid = teamIds[idx++];
+        try {
+          await loadTeamMembers(tid);
+        } catch {
+          // ignore
+        }
+      }
+    });
+    await Promise.allSettled(workers);
+
+    await batchLoadCorpMembers(unknownUserIds);
+
+    // 重新补齐列表显示
+    list.value = (Array.isArray(list.value) ? list.value : []).map((t) => ({
+      ...t,
+      executorName: normalizeName(t?.executorName) || resolveUserName(t?.executorUserId),
+      creatorName: normalizeName(t?.creatorName) || resolveUserName(t?.creatorUserId),
+    }));
+  })().finally(() => {
+    ensureNamesInflight = null;
+  });
+
+  return ensureNamesInflight;
+}
+
 function refreshChatRoom() {
   // 兼容：优先用档案详情数据里已有的 chatGroupId
   const fromArchive =
@@ -460,7 +668,6 @@ async function getMore() {
     const corpId = getCorpId();
     const userId = getUserId();
     if (!corpId) {
-      toast("缺少 corpId，请先完成登录/团队选择");
       return;
     }
 
@@ -498,6 +705,9 @@ async function getMore() {
     pages.value = Math.ceil(total.value / pageSize) || 0;
     list.value = page.value === 1 ? next : [...list.value, ...next];
     page.value += 1;
+
+    // 不阻塞渲染：后台补齐 executor/creator 的姓名
+    void ensureTodoNames(list.value);
   } catch (e) {
     console.error("getCustomerTodos failed:", e);
     toast("获取回访任务失败");
@@ -506,6 +716,7 @@ async function getMore() {
   }
 }
 
+
 function toggleMy() {
   query.isMy = !query.isMy;
   resetList();
@@ -1248,6 +1459,7 @@ watch(
   font-size: 13px;
 }
 
+
 .fab {
   position: fixed;
   right: 16px;
diff --git a/pages/case/components/archive-detail/health-profile-tab.vue b/pages/case/components/archive-detail/health-profile-tab.vue
index b0ff568..9cf5e86 100644
--- a/pages/case/components/archive-detail/health-profile-tab.vue
+++ b/pages/case/components/archive-detail/health-profile-tab.vue
@@ -592,6 +592,7 @@ watch(
   background: #f5f6f8;
   border-bottom: 2rpx solid #f2f2f2;
 }
+
 .filter-pill {
   background: #fff;
   border: 2rpx solid #e6e6e6;
@@ -638,6 +639,7 @@ watch(
 .list {
   padding: 0 28rpx;
 }
+
 .card {
   background: #fff;
   border-radius: 20rpx;
diff --git a/pages/case/components/archive-detail/service-info-tab.vue b/pages/case/components/archive-detail/service-info-tab.vue
index e11f9aa..b96d216 100644
--- a/pages/case/components/archive-detail/service-info-tab.vue
+++ b/pages/case/components/archive-detail/service-info-tab.vue
@@ -725,6 +725,7 @@ watch(
   align-items: center;
   gap: 24rpx;
 }
+
 .filter-item {
   display: block;
   flex: 1;
@@ -872,6 +873,7 @@ watch(
   font-size: 26rpx;
 }
 
+
 .fab {
   position: fixed;
   right: 32rpx;
diff --git a/pages/case/followup-task-list.vue b/pages/case/followup-task-list.vue
index 3f15109..424cca7 100644
--- a/pages/case/followup-task-list.vue
+++ b/pages/case/followup-task-list.vue
@@ -1,13 +1,16 @@
 <template>
   <view class="followup-task-page">
-    <!-- 回访任务列表组件 -->
-    <FollowUpManageTab
-      :data="patientData"
-      :archiveId="archiveId"
-      :reachBottomTime="reachBottomTime"
-      :floatingBottom="0"
-      :fromChat="true"
-    />
+    <scroll-view scroll-y class="content" :lower-threshold="80" @scrolltolower="onScrollToLower">
+      <!-- 回访任务列表组件 -->
+      <FollowUpManageTab
+        :data="patientData"
+        :archiveId="archiveId"
+        :reachBottomTime="reachBottomTime"
+        :floatingBottom="0"
+        :fromChat="true"
+      />
+      <view class="scroll-spacer" />
+    </scroll-view>
   </view>
 </template>
 
@@ -30,6 +33,10 @@ onLoad((options) => {
 const handleBack = () => {
   uni.navigateBack();
 };
+
+function onScrollToLower() {
+  reachBottomTime.value = Date.now();
+}
 </script>
 
 <style scoped>
@@ -40,6 +47,15 @@ const handleBack = () => {
   background: #f5f6f8;
 }
 
+.content {
+  flex: 1;
+  min-height: 0;
+}
+
+.scroll-spacer {
+  height: calc(120px + env(safe-area-inset-bottom));
+}
+
 .nav-bar {
   display: flex;
   align-items: center;
diff --git a/pages/case/patient-create.vue b/pages/case/patient-create.vue
index 8fcb4c0..ca23737 100644
--- a/pages/case/patient-create.vue
+++ b/pages/case/patient-create.vue
@@ -1,7 +1,7 @@
 <template>
   <view class="page">
     <view class="body">
-      <scroll-view scroll-y class="scroll">
+      <scroll-view scroll-y class="scroll" :style="{ height: scrollHeight + 'px' }">
         <view class="form-wrap">
           <form-template ref="formRef" :items="baseItems" :form="form" :rule="rules" @change="onChange" />
         </view>
@@ -43,6 +43,7 @@ const CURRENT_TEAM_STORAGE_KEY = 'ykt_case_current_team';
 const formRef = ref(null);
 const form = reactive({});
 const baseItems = ref([]);
+const scrollHeight = ref(0);
 
 const accountStore = useAccountStore();
 const { account, doctorInfo } = storeToRefs(accountStore);
@@ -191,6 +192,9 @@ const rules = {
 };
 
 onLoad(async () => {
+  // scroll-view 在小程序端需要明确高度，否则在某些机型/样式组合下会出现无法滚动
+  scrollHeight.value = Number(uni.getSystemInfoSync()?.windowHeight || 0) || 0;
+
   const cached = uni.getStorageSync(STORAGE_KEY);
   if (cached && typeof cached === 'object') {
     Object.assign(form, cached);
@@ -260,18 +264,19 @@ function getAgeFromBirthday(birthday) {
   background: #f6f6f6;
   display: flex;
   flex-direction: column;
+  overflow: hidden;
 }
 
 .body {
   flex: 1;
   display: flex;
   flex-direction: column;
+  min-height: 0;
 }
 
 .scroll {
   flex: 1;
   min-height: 0;
-  height: 0;
 }
 
 .form-wrap {
diff --git a/pages/case/patient-inner-info.vue b/pages/case/patient-inner-info.vue
index 328e394..3b2adf2 100644
--- a/pages/case/patient-inner-info.vue
+++ b/pages/case/patient-inner-info.vue
@@ -396,6 +396,26 @@ function buildPayload(base, inner) {
     payload.customerSource = [payload.customerSource];
   }
 
+  const creatorId = String(payload.creator || '').trim();
+  const teamIdStr = String(payload.teamId || '').trim();
+  const rawPersonResponsibles = payload.personResponsibles;
+  const personResponsiblesList = Array.isArray(rawPersonResponsibles)
+    ? rawPersonResponsibles
+    : rawPersonResponsibles && typeof rawPersonResponsibles === 'object'
+      ? [rawPersonResponsibles]
+      : [];
+  const normalizedPersonResponsibles = personResponsiblesList
+    .map((i) => ({
+      corpUserId: String(i?.corpUserId || i?.userId || creatorId || '').trim(),
+      teamId: String(i?.teamId || teamIdStr || '').trim(),
+    }))
+    .filter((i) => i.corpUserId && i.teamId);
+  if (normalizedPersonResponsibles.length) {
+    payload.personResponsibles = normalizedPersonResponsibles;
+  } else if (creatorId && teamIdStr) {
+    payload.personResponsibles = [{ corpUserId: creatorId, teamId: teamIdStr }];
+  }
+
   return { payload, team };
 }
 
@@ -421,7 +441,6 @@ async function save() {
 
   const { payload, team } = buildPayload(base, form);
   if (!payload.corpId || !payload.teamId || !payload.creator) {
-    toast('缺少用户/团队信息，请先完成登录与个人信息');
     return;
   }
 
diff --git a/pages/case/search.vue b/pages/case/search.vue
index d50f346..b974c83 100644
--- a/pages/case/search.vue
+++ b/pages/case/search.vue
@@ -233,7 +233,6 @@ const doSearch = useDebounce(async () => {
   const userId = getUserId();
   const { corpId, teamId } = getTeamContext();
   if (!corpId || !teamId || !userId) {
-    toast('缺少用户/团队信息，请先完成登录与个人信息');
     return;
   }
 
diff --git a/pages/home/case-home.vue b/pages/home/case-home.vue
index 6119344..763467d 100644
--- a/pages/home/case-home.vue
+++ b/pages/home/case-home.vue
@@ -1090,7 +1090,6 @@ async function loadTeams(opts = {}) {
   const corpId = String(account.value?.corpId || doctorInfo.value?.corpId || '') || '';
 
   if (!corpId || !userId) {
-    toast('缺少用户信息，请先完善个人信息');
     return;
   }
 
@@ -1356,65 +1355,101 @@ const toggleBatchMode = withInfo(() => {
   selectedItems.value = [];
 });
 
-const handleCreate = withInfo(() => {
+const handleCreate = withInfo(async () => {
   if (checkBatchMode()) return;
-  const rawMax = doctorInfo.value?.maxCustomerArchive;
-  const hasMaxField = rawMax !== undefined && rawMax !== null && String(rawMax).trim() !== '';
-  const maxCustomerArchive = hasMaxField ? Number(rawMax) : NaN;
 
-  // maxCustomerArchive：
-  // -1 = 无限；存在该字段则优先按该字段限制；不存在则沿用原有规则（未认证10/已认证100）
-  if (hasMaxField && Number.isFinite(maxCustomerArchive)) {
-    if (maxCustomerArchive !== -1 && managedArchiveCountAllTeams.value >= maxCustomerArchive) {
-      uni.showModal({
-        title: '提示',
-        content: `当前管理档案数已达上限 ${maxCustomerArchive} 个，无法继续新增。如需提升档案管理数，请联系客服处理。`,
-        cancelText: '知道了',
-        confirmText: '添加客服',
-        success: (res) => {
-          if (res.confirm) {
-            openAddCustomerServiceEntry();
-          }
-        }
-      });
-      return;
-    }
-  } else {
-    // 100上限：无法继续新增 -> 引导联系客服（预留入口）
-    if (managedArchiveCountAllTeams.value >= 100) {
-      uni.showModal({
-        title: '提示',
-        content: '当前管理档案数已达 100 个，无法继续新增。如需提升档案管理数，请联系客服处理。',
-        cancelText: '知道了',
-        confirmText: '添加客服',
-        success: (res) => {
-          if (res.confirm) {
-            openAddCustomerServiceEntry();
-          }
-        }
-      });
-      return;
-    }
+  // 规则沿用原前端逻辑：
+  // - 认证中按未认证控制（上限10，且直接toast阻止）
+  // - 未认证：达到10提示去认证
+  // - 已认证：达到100提示联系客服
+  // 只是把“在管档案数”来源改为新接口（医生创建的所有团队汇总）。
+  let total = null;
+  let limit = null;
+  let unlimited = false;
+  try {
+    const corpId = getCorpId();
+    const userId = getUserId();
+    if (corpId && userId) {
+      const res = await api('doctorCreatedTeamsCustomerLimitation', { corpId, userId }, false);
+      if (res?.success) {
+        const count = Number(res?.count ?? res?.data?.count);
+        if (Number.isFinite(count)) total = count;
 
-    // 未认证 + 达到10上限：提示去认证
-    if (!isVerified.value && managedArchiveCountAllTeams.value >= 10) {
-      if (verifyStatus.value === 'verifying') {
-        toast('信息认证中，请耐心等待！');
-        return;
+        const rawLimit = Number(res?.limit ?? res?.data?.limit);
+        if (Number.isFinite(rawLimit)) {
+          limit = rawLimit;
+          unlimited = rawLimit === -1;
+        }
       }
-      uni.showModal({
-        title: '提示',
-        content: '当前管理档案数已达上限 10 个，完成认证即可升级至 100 个。',
-        cancelText: '暂不认证',
-        confirmText: '去认证',
-        success: (res) => {
-          if (res.confirm) {
-            startVerifyFlow();
-          }
+    }
+  } catch {
+    // ignore
+  }
+  if (!Number.isFinite(total)) {
+    total = Number(managedArchiveCountAllTeams.value || 0) || 0;
+  }
+
+  // 接口异常兜底：仍按旧前端默认规则（未认证10/已认证100）
+  if (!Number.isFinite(limit)) {
+    limit = isVerified.value ? 100 : 10;
+    unlimited = false;
+  }
+
+  // 无限：直接放行
+  if (unlimited) {
+    uni.showActionSheet({
+      itemList: ['邀请患者建档', '我帮患者建档'],
+      success: (res) => {
+        if (res.tapIndex === 0) {
+          openInvitePatientEntry();
+        } else if (res.tapIndex === 1) {
+          openCreatePatientEntry();
         }
-      });
+      }
+    });
+    return;
+  }
+
+  const limitText = Number.isFinite(limit) ? String(limit) : '';
+
+  // 已认证：达到上限 -> 引导联系客服（预留入口）
+  if (isVerified.value && total >= limit) {
+    uni.showModal({
+      title: '提示',
+      content: limitText
+        ? `当前管理档案数已达上限 ${limitText} 个，无法继续新增。如需提升档案管理数，请联系客服处理。`
+        : '当前管理档案数已达上限，无法继续新增。如需提升档案管理数，请联系客服处理。',
+      cancelText: '知道了',
+      confirmText: '添加客服',
+      success: (res) => {
+        if (res.confirm) {
+          openAddCustomerServiceEntry();
+        }
+      }
+    });
+    return;
+  }
+
+  // 未认证/认证中：达到上限 -> 提示去认证（认证中直接toast阻止）
+  if (!isVerified.value && total >= limit) {
+    if (verifyStatus.value === 'verifying') {
+      toast('信息认证中，请耐心等待！');
       return;
     }
+    uni.showModal({
+      title: '提示',
+      content: limitText
+        ? `当前管理档案数已达上限 ${limitText} 个，完成认证可提升档案管理上限。`
+        : '当前管理档案数已达上限，完成认证可提升档案管理上限。',
+      cancelText: '暂不认证',
+      confirmText: '去认证',
+      success: (res) => {
+        if (res.confirm) {
+          startVerifyFlow();
+        }
+      }
+    });
+    return;
   }
 
   // 未达上限：显示新增入口
diff --git a/pages/message/chat.scss b/pages/message/chat.scss
index 320ab16..d97865b 100644
--- a/pages/message/chat.scss
+++ b/pages/message/chat.scss
@@ -6,13 +6,16 @@ $text-color-sub: #999;
 $primary-color: #0877F1;
 
 .chat-page {
+  position: fixed;
+  top: 0;
+  left: 0;
+  right: 0;
+  bottom: 0;
   display: flex;
   flex-direction: column;
-  height: 100vh;
   background-color: #f5f5f5;
   overflow: hidden;
-  position: relative;
-  width: 100%;
+  transition: padding-bottom 0.25s cubic-bezier(0.25, 0.46, 0.45, 0.94);
 }
 
 /* 患者信息栏样式 - 固定在顶部 */
@@ -24,10 +27,8 @@ $primary-color: #0877F1;
   background: #fff;
   border-bottom: 1rpx solid #f0f0f0;
   padding: 20rpx 32rpx;
-  z-index: 100;
-  flex-shrink: 0; /* 防止被压缩 */
-  width: 100%;
-  box-sizing: border-box;
+  z-index: 10;
+  flex-shrink: 0;
 }
 
 .patient-info-content {
@@ -91,15 +92,15 @@ $primary-color: #0877F1;
 }
 
 .chat-content {
-  flex: 1;
+  position: fixed;
+  top: 100rpx; /* 患者信息栏高度，根据实际调整 */
+  left: 0;
+  right: 0;
+  bottom: 120rpx; /* 输入框高度，根据实际调整 */
   box-sizing: border-box;
   overflow-x: hidden;
   overflow-y: auto;
-  min-height: 0;
-  margin-top: 120rpx;
-  margin-bottom: 0;
-  position: relative;
-  z-index: 1;
+  transition: bottom 0.25s cubic-bezier(0.25, 0.46, 0.45, 0.94);
 }
 
 .chat-content-compressed {
@@ -364,18 +365,24 @@ $primary-color: #0877F1;
 }
 
 .input-section {
+  position: fixed;
+  bottom: 0;
+  left: 0;
+  right: 0;
   background: #fff;
   border-top: 1rpx solid #e0e0e0;
-  position: relative;
   z-index: 200;
-  padding-bottom: env(safe-area-inset-bottom);
   flex-shrink: 0;
+  transform: translateZ(0); /* 开启硬件加速，提升性能 */
+  transition: bottom 0.25s cubic-bezier(0.25, 0.46, 0.45, 0.94);
+  will-change: bottom;
 }
 
 .input-toolbar {
   display: flex;
   align-items: center;
-  padding: 16rpx 20rpx;
+  padding: 12rpx 20rpx;
+  padding-bottom: env(safe-area-inset-bottom);
   gap: 12rpx;
 }
 
@@ -499,7 +506,8 @@ $primary-color: #0877F1;
   justify-content: flex-start;
   background: #fff;
   border-top: 1rpx solid #eee;
-  padding: 20rpx 0 40rpx 60rpx;
+  padding: 20rpx 0 20rpx 60rpx;
+  padding-bottom: env(safe-area-inset-bottom);
   gap: 40rpx 50rpx;
   flex-wrap: wrap;
   background-color: #f5f5f5;
diff --git a/pages/message/components/chat-input.vue b/pages/message/components/chat-input.vue
index fb83473..85930c9 100644
--- a/pages/message/components/chat-input.vue
+++ b/pages/message/components/chat-input.vue
@@ -1,5 +1,5 @@
 <template>
-  <view class="input-section">
+  <view class="input-section" :style="{ bottom: props.keyboardHeight + 'px' }">
     <view class="input-toolbar">
       <view @click="toggleVoiceInput" class="voice-toggle-btn">
         <image v-if="showVoiceInput" src="/static/jianpan.png" class="voice-toggle-icon" mode="aspectFit"></image>
@@ -8,7 +8,8 @@
       <view class="input-area">
         <textarea v-if="!showVoiceInput" class="text-input" v-model="inputText" placeholder="我来说两句..." 
           @confirm="sendTextMessage" @focus="handleInputFocus" @input="handleInput" 
-          :auto-height="true" :show-confirm-bar="false" :adjust-position="true" :cursor-spacing="30"
+          :auto-height="true" :show-confirm-bar="false" :adjust-position="false" :hold-keyboard="true"
+          ref="textareaRef"
           />
         <input v-else class="voice-input-btn" :class="{ recording: isRecording }" @touchstart="startRecord"
           @touchmove="onRecordTouchMove" @touchend="stopRecord" @touchcancel="cancelRecord" :placeholder="isRecording ? '松开发送' : '按住说话'" disabled>
@@ -84,6 +85,7 @@ const props = defineProps({
   corpId: { type: String, default: "" },
   orderStatus: { type: String, default: "" },
   isGenerating: { type: Boolean, default: false },
+  keyboardHeight: { type: Number, default: 0 },
 });
 
 // Emits
@@ -100,6 +102,7 @@ const showVoiceInput = ref(false);
 const showMorePanel = ref(false);
 const isRecording = ref(false);
 const recordingText = ref("录音中...");
+const textareaRef = ref(null);
 const cloudCustomData = computed(() => {
   const arr = [
     props.chatRoomBusiness.businessType,
@@ -167,8 +170,19 @@ const initRecorderManager = () => {
 const sendTextMessage = async () => {
   if (!inputText.value.trim()) return;
 
-  await sendMessage("text", inputText.value);
+  const textToSend = inputText.value;
   inputText.value = "";
+  
+  await sendMessage("text", textToSend);
+  
+  // 发送后保持焦点，不收起键盘
+  nextTick(() => {
+    // 通过设置 focus 属性来保持键盘显示
+    // 注意：在某些情况下可能需要延迟执行
+    setTimeout(() => {
+      // 这里不需要手动聚焦，因为 hold-keyboard 会保持键盘
+    }, 50);
+  });
 };
 
 // 从常用语发送文本消息
diff --git a/pages/message/index.vue b/pages/message/index.vue
index c8da4b5..50c01ef 100644
--- a/pages/message/index.vue
+++ b/pages/message/index.vue
@@ -1,5 +1,6 @@
 <template>
-  <view class="chat-page">
+  <page-meta :page-style="'overflow:' + (keyboardHeight > 0 ? 'hidden' : 'visible')"></page-meta>
+  <view class="chat-page" :style="{ paddingBottom: keyboardHeight + 'px' }">
     <!-- 患者信息栏 -->
     <view class="patient-info-bar" v-if="patientInfo.name">
       <view class="patient-info-content">
@@ -18,6 +19,7 @@
     <!-- 聊天消息区域 -->
     <scroll-view
       class="chat-content"
+      :style="{ bottom: (keyboardHeight > 0 ? keyboardHeight + 60 : 60) + 'px' }"
       scroll-y="true"
       enhanced="true"
       bounces="false"
@@ -168,6 +170,7 @@
       :patientInfo="patientInfo"
       :orderStatus="orderStatus"
       :isGenerating="isGenerating"
+      :keyboardHeight="keyboardHeight"
       @scrollToBottom="() => scrollToBottom(true)"
       @messageSent="() => scrollToBottom(true)"
       @endConsult="handleEndConsult"
@@ -302,6 +305,10 @@ const chatInfo = ref({
   userID: "",
   avatar: "/static/home/avatar.svg",
 });
+
+// 键盘高度
+const keyboardHeight = ref(0);
+
 // 评价弹窗状态
 const isEvaluationPopupOpen = ref(false);
 
@@ -458,6 +465,22 @@ onLoad((options) => {
     chatInfo.value.userID = decodeQueryValue(options.userID);
   }
 
+  // 监听键盘高度变化
+  uni.onKeyboardHeightChange((res) => {
+    console.log("键盘高度变化:", res.height);
+    const oldHeight = keyboardHeight.value;
+    keyboardHeight.value = res.height;
+    
+    // 键盘弹出时（从0变为非0），自动滚动到底部
+    if (oldHeight === 0 && res.height > 0) {
+      nextTick(() => {
+        setTimeout(() => {
+          scrollToBottom(true);
+        }, 100);
+      });
+    }
+  });
+
   checkLoginAndInitTIM();
   updateNavigationTitle();
 });
@@ -888,16 +911,6 @@ onShow(() => {
 
   // 监听回访任务发送事件
   uni.$on("send-followup-message", handleSendFollowUpMessage);
-
-  // 监听键盘高度变化，自动滚动到底部
-  uni.onKeyboardHeightChange((res) => {
-    if (res.height > 0) {
-      // 键盘弹出，延迟滚动到底部
-      setTimeout(() => {
-        scrollToBottom(true);
-      }, 100);
-    }
-  });
 });
 
 // 处理发送回访任务消息
@@ -1146,6 +1159,9 @@ const handleOpenConsult = async () => {
 onUnmounted(() => {
   clearMessageCache();
 
+  // 移除键盘监听
+  uni.offKeyboardHeightChange();
+
   timChatManager.setCallback("onSDKReady", null);
   timChatManager.setCallback("onSDKNotReady", null);
   timChatManager.setCallback("onMessageReceived", null);
diff --git a/utils/api.js b/utils/api.js
index 7b43521..0f655e0 100644
--- a/utils/api.js
+++ b/utils/api.js
@@ -69,6 +69,7 @@ const urlsConfig = {
     addCustomer: 'add',
     updateCustomer: 'update',
     transferCustomers: 'transferCustomers',
+    doctorCreatedTeamsCustomerLimitation: 'doctorCreatedTeamsCustomerLimitation',
     getGroups: 'getGroups',
     createGroup: 'createGroup',
     updateGroup: 'updateGroup',