diff --git a/pages/case/components/archive-detail/service-info-tab.vue b/pages/case/components/archive-detail/service-info-tab.vue
index d351882..819da88 100644
--- a/pages/case/components/archive-detail/service-info-tab.vue
+++ b/pages/case/components/archive-detail/service-info-tab.vue
@@ -34,7 +34,7 @@
         <view class="head">
           <view class="dot"></view>
           <view class="time">{{ i.timeStr }}</view>
-          <view v-if="i.hasFile" class="file-link" @click.stop="viewFile(i)">
+          <view v-if="showFileEntry && i.hasFile" class="file-link" @click.stop="viewFile(i)">
             {{ i.fileType === 'article' ? '查看文章' : '查看问卷' }}
           </view>
         </view>
@@ -137,6 +137,11 @@ const loading = ref(false);
 const list = ref([]);
 const expandMap = ref({});
 const userNameMap = ref({});
+const teamNameMap = ref({});
+const loadedTeamNameIds = new Set();
+
+// 先隐藏“查看问卷/文章”入口（保留相关代码，后续可随时打开）
+const showFileEntry = ref(false);
 
 const accountStore = useAccountStore();
 const { account, doctorInfo } = storeToRefs(accountStore);
@@ -183,6 +188,7 @@ function getExecutorId(r) {
   const row = r && typeof r === 'object' ? r : {};
   return String(
     row.executorUserId ||
+      row.executorUserID ||
       row.executorId ||
       row.executor ||
       row.creatorUserId ||
@@ -194,11 +200,11 @@ function getExecutorId(r) {
 
 function executorText(r) {
   const row = r && typeof r === 'object' ? r : {};
-  const fromRow = normalizeName(row.executorName || row.executorUserName || row.creatorName || row.updateUserName || '');
-  if (fromRow) return fromRow;
   const uid = getExecutorId(row);
   const mapped = normalizeName(resolveUserName(uid));
-  return mapped || (uid ? uid : '--');
+  const fromRow = normalizeName(row.executorName || row.executorUserName || row.creatorName || row.updateUserName || '');
+  if (mapped && uid && mapped !== uid && (!fromRow || fromRow === uid)) return mapped;
+  return fromRow || mapped || (uid ? uid : '--');
 }
 
 function getExecuteTeamId(r) {
@@ -209,9 +215,46 @@ function getExecuteTeamId(r) {
 function resolveTeamName(teamId) {
   const tid = String(teamId || '') || '';
   if (!tid) return '';
+  const cached = teamNameMap.value?.[tid];
+  if (cached) return String(cached);
   const list = teamList.value || [];
   const hit = list.find((i) => i && i.value === tid);
-  return hit?.label ? String(hit.label) : '';
+  if (hit?.label) return String(hit.label);
+  // 不阻塞渲染：后台补齐团队名
+  void loadTeamName(tid);
+  return '';
+}
+
+async function loadTeamName(teamId) {
+  const tid = String(teamId || '') || '';
+  if (!tid) return;
+  if (loadedTeamNameIds.has(tid)) return;
+  const corpId = getCorpId();
+  if (!corpId) return;
+
+  loadedTeamNameIds.add(tid);
+  try {
+    const res = await api('getTeamBaseInfo', { corpId, teamId: tid });
+    if (res?.success) {
+      const data = res?.data && typeof res.data === 'object' ? res.data : {};
+      const name = String(data?.name || data?.teamName || data?.team || '').trim();
+      if (name) teamNameMap.value = { ...(teamNameMap.value || {}), [tid]: name };
+      return;
+    }
+  } catch {
+    // ignore
+  }
+
+  // 兜底：用 getTeamData 再试一次
+  try {
+    const res = await api('getTeamData', { corpId, teamId: tid });
+    if (!res?.success) return;
+    const data = res?.data && typeof res.data === 'object' ? res.data : {};
+    const name = String(data?.name || data?.teamName || data?.team || '').trim();
+    if (name) teamNameMap.value = { ...(teamNameMap.value || {}), [tid]: name };
+  } catch {
+    // ignore
+  }
 }
 
 function executeTeamText(r) {
@@ -264,21 +307,110 @@ async function loadTeamMembers(teamId) {
   const tid = String(teamId || '') || '';
   if (!tid) return;
   if (loadedTeamMemberIds.has(tid)) return;
-  loadedTeamMemberIds.add(tid);
   await ensureDoctor();
   const corpId = getCorpId();
   if (!corpId) return;
-  const res = await api('getTeamData', { corpId, teamId: tid });
-  if (!res?.success) return;
-  const t = res?.data && typeof res.data === 'object' ? res.data : {};
+  loadedTeamMemberIds.add(tid);
+
+  // 以 getTeamData 为准（getTeamMemberAvatarsAndName 存在不全/不准的情况）
+  const fallback = await api('getTeamData', { corpId, teamId: tid });
+  if (!fallback?.success) {
+    loadedTeamMemberIds.delete(tid);
+    return;
+  }
+  const t = fallback?.data && typeof fallback.data === 'object' ? fallback.data : {};
   const members = Array.isArray(t.memberList) ? t.memberList : [];
   const map = members.reduce((acc, m) => {
-    const uid = String(m?.userid || '');
+    if (typeof m === 'string') {
+      const id = String(m || '');
+      if (id) acc[id] = id;
+      return acc;
+    }
+    const uid = String(m?.userid || m?.userId || m?.corpUserId || m?._id || m?.id || '');
     if (!uid) return acc;
-    acc[uid] = String(m?.anotherName || m?.name || m?.userid || '') || uid;
+    acc[uid] = String(m?.anotherName || m?.name || m?.userid || m?.userId || '') || uid;
     return acc;
   }, {});
   userNameMap.value = { ...(userNameMap.value || {}), ...map };
+
+  // 补缺：仅当当前没有映射时才用 avatars 接口补齐，避免覆盖正确姓名
+  try {
+    const res = await api('getTeamMemberAvatarsAndName', { corpId, teamId: tid });
+    if (res?.success && res?.data && typeof res.data === 'object') {
+      const raw = res.data;
+      const patch = Object.keys(raw).reduce((acc, uid) => {
+        const id = String(uid || '');
+        if (!id) return acc;
+        const existing = userNameMap.value?.[id];
+        if (existing && existing !== id) return acc;
+        const name = String(raw?.[uid]?.name || raw?.[uid]?.anotherName || '').trim();
+        if (!name || name === id) return acc;
+        acc[id] = name;
+        return acc;
+      }, {});
+      if (Object.keys(patch).length) userNameMap.value = { ...(userNameMap.value || {}), ...patch };
+    }
+  } catch {
+    // ignore
+  }
+}
+
+let corpMemberBatchInflight = null; // Promise | null
+async function batchLoadCorpMembers(userIds) {
+  const ids = Array.isArray(userIds) ? userIds.map((v) => String(v || '').trim()).filter(Boolean) : [];
+  if (!ids.length) return;
+  const uniq = Array.from(new Set(ids));
+  const unknown = uniq.filter((id) => {
+    const existing = userNameMap.value?.[id];
+    return !existing || existing === id;
+  });
+  if (!unknown.length) return;
+
+  if (corpMemberBatchInflight) return corpMemberBatchInflight;
+
+  await ensureDoctor();
+  const corpId = getCorpId();
+  if (!corpId) return;
+
+  corpMemberBatchInflight = (async () => {
+    try {
+      const res = await api(
+        'getCorpMember',
+        {
+          page: 1,
+          pageSize: Math.min(Math.max(unknown.length, 10), 500),
+          params: {
+            corpId,
+            memberList: unknown,
+          },
+        },
+        false
+      );
+      if (!res?.success) return;
+
+      const rows = Array.isArray(res?.data) ? res.data : Array.isArray(res?.data?.data) ? res.data.data : [];
+      if (!rows.length) return;
+
+      const patch = rows.reduce((acc, m) => {
+        const id = String(m?.userid || m?.userId || m?.corpUserId || '').trim();
+        if (!id) return acc;
+        const existing = userNameMap.value?.[id];
+        if (existing && existing !== id) return acc;
+        const display = String(m?.anotherName || m?.name || '').trim();
+        if (!display || display === id) return acc;
+        acc[id] = display;
+        return acc;
+      }, {});
+
+      if (Object.keys(patch).length) userNameMap.value = { ...(userNameMap.value || {}), ...patch };
+    } catch {
+      // ignore
+    }
+  })().finally(() => {
+    corpMemberBatchInflight = null;
+  });
+
+  return corpMemberBatchInflight;
 }
 
 const moreStatus = computed(() => {
@@ -375,6 +507,10 @@ async function getMore() {
     // 尽量加载记录所属团队成员，用于执行人展示
     const teamIds = mapped.map((i) => i.executeTeamId).filter(Boolean);
     Array.from(new Set(teamIds)).forEach((tid) => loadTeamMembers(tid));
+
+    // 补齐非团队成员执行人姓名（例如其他团队创建/操作）
+    const executorIds = mapped.map((i) => i.executorUserId).filter(Boolean);
+    void batchLoadCorpMembers(executorIds);
   } finally {
     loading.value = false;
   }
@@ -669,6 +805,7 @@ watch(
   display: -webkit-box;
   -webkit-box-orient: vertical;
   -webkit-line-clamp: 3;
+  line-clamp: 3;
   overflow: hidden;
 }
 .pen {
diff --git a/pages/home/case-home.vue b/pages/home/case-home.vue
index bdb645a..6f6558a 100644
--- a/pages/home/case-home.vue
+++ b/pages/home/case-home.vue
@@ -163,6 +163,10 @@ const groupNameMap = computed(() => {
 
 // Team Members Map
 const userNameMap = ref({});
+const loadedMembersTeamId = ref('');
+const corpMemberNameInflight = new Map(); // userId -> Promise
+const corpMemberNameTried = new Set(); // avoid retry storms on failures
+let corpMemberBatchInflight = null; // Promise | null
 
 // 新增流程所需状态（认证相关）
 const managedArchiveCountAllTeams = ref(0); // 在管档案数（所有团队）
@@ -196,6 +200,272 @@ function asArray(value) {
   return Array.isArray(value) ? value : [];
 }
 
+function normalizeUserId(value) {
+  if (value === null || value === undefined) return '';
+  if (typeof value === 'object') {
+    const obj = value;
+    const picked =
+      obj.userid ||
+      obj.userId ||
+      obj.userID ||
+      obj.corpUserId ||
+      obj.corpUserID ||
+      obj._id ||
+      obj.id ||
+      '';
+    return String(picked || '').trim();
+  }
+  return String(value || '').trim();
+}
+
+function resolveUserName(userId) {
+  const id = normalizeUserId(userId);
+  if (!id) return '';
+  // 优先使用当前登录人的信息（避免映射未命中时只显示 userid）
+  const d = doctorInfo.value || {};
+  const doctorId = normalizeUserId(d.userid || d.userId || d.corpUserId || '');
+  if (doctorId && doctorId === id) {
+    const display = String(d.anotherName || d.name || d.username || d.userid || '').trim();
+    if (display) return display;
+  }
+  const mapped = userNameMap.value[id] || userNameMap.value[id.toLowerCase()];
+  if (mapped) return mapped;
+  // 不阻塞渲染：后台补齐非团队成员姓名（例如其他团队成员创建）
+  if (isLikelyUserId(id)) void fetchCorpMemberDisplayName(id).catch(() => {});
+  return id;
+}
+
+function isLikelyUserId(value) {
+  const id = normalizeUserId(value);
+  if (!id) return false;
+  if (/[\u4e00-\u9fa5]/.test(id)) return false; // already looks like a name
+  if (/\s/.test(id)) return false;
+  return true;
+}
+
+function extractDisplayNameFromAny(payload) {
+  if (!payload) return '';
+  if (typeof payload === 'string') return payload.trim();
+  if (Array.isArray(payload)) return extractDisplayNameFromAny(payload[0]);
+  if (typeof payload !== 'object') return '';
+  const obj = payload;
+  const candidate =
+    obj.anotherName ||
+    obj.name ||
+    obj.realName ||
+    obj.username ||
+    obj.nickName ||
+    obj.nickname ||
+    obj.displayName ||
+    obj.userName ||
+    obj.userid ||
+    obj.userId ||
+    obj.corpUserId ||
+    '';
+  return String(candidate || '').trim();
+}
+
+function extractDisplayNameFromCorpMember(row) {
+  const m = row && typeof row === 'object' ? row : {};
+  const name = String(m.anotherName || m.name || '').trim();
+  return name;
+}
+
+async function batchFetchCorpMemberDisplayNames(userIds) {
+  const ids = Array.isArray(userIds) ? userIds.map(normalizeUserId).filter(Boolean) : [];
+  if (!ids.length) return;
+  const uniq = Array.from(new Set(ids));
+
+  const unresolved = uniq.filter((id) => {
+    if (!isLikelyUserId(id)) return false;
+    const cached = userNameMap.value?.[id] || userNameMap.value?.[id.toLowerCase()];
+    return !cached || cached === id;
+  });
+  if (!unresolved.length) return;
+
+  if (corpMemberBatchInflight) return corpMemberBatchInflight;
+
+  const corpId = getCorpId() || String(account.value?.corpId || doctorInfo.value?.corpId || '');
+  if (!corpId) return;
+
+  corpMemberBatchInflight = (async () => {
+    try {
+      const res = await api(
+        'getCorpMember',
+        {
+          page: 1,
+          pageSize: Math.min(Math.max(unresolved.length, 10), 500),
+          params: {
+            corpId,
+            memberList: unresolved,
+          },
+        },
+        false
+      );
+
+      if (!res?.success) return;
+      const rows = Array.isArray(res?.data) ? res.data : Array.isArray(res?.data?.data) ? res.data.data : [];
+      if (!rows.length) return;
+
+      const next = { ...(userNameMap.value || {}) };
+      rows.forEach((m) => {
+        const id = normalizeUserId(m?.userid || m?.userId || m?.corpUserId || '');
+        if (!id) return;
+        const display = extractDisplayNameFromCorpMember(m) || id;
+        const existing = next[id] || next[id.toLowerCase()];
+        // 仅补缺：不覆盖已有的非空/非同值映射
+        if (existing && existing !== id) return;
+        if (display && display !== id) {
+          next[id] = display;
+          next[id.toLowerCase()] = display;
+        }
+      });
+      userNameMap.value = next;
+    } catch {
+      // ignore
+    }
+  })().finally(() => {
+    corpMemberBatchInflight = null;
+  });
+
+  return corpMemberBatchInflight;
+}
+
+async function fetchCorpMemberDisplayName(userId) {
+  const id = normalizeUserId(userId);
+  if (!id) return '';
+  if (!isLikelyUserId(id)) return '';
+
+  const cached = userNameMap.value[id] || userNameMap.value[id.toLowerCase()];
+  if (cached && cached !== id) return cached;
+
+  if (corpMemberNameInflight.has(id)) return corpMemberNameInflight.get(id);
+  if (corpMemberNameTried.has(id)) return '';
+
+  const corpId = getCorpId() || String(account.value?.corpId || doctorInfo.value?.corpId || '');
+  if (!corpId) return '';
+
+  const p = (async () => {
+    corpMemberNameTried.add(id);
+
+    // 1) 首选：企业成员主页信息（更可能支持用 userid 查询）
+    try {
+      const res = await api('getCorpMemberHomepageInfo', { corpId, corpUserId: id }, false);
+      if (res?.success) {
+        const name =
+          extractDisplayNameFromAny(res?.data) ||
+          extractDisplayNameFromAny(res?.data?.data) ||
+          extractDisplayNameFromAny(res?.data?.member) ||
+          '';
+        if (name) return name;
+      }
+    } catch {
+      // ignore
+    }
+
+    // 1.1) 有的后端参数名为 userId
+    try {
+      const res = await api('getCorpMemberHomepageInfo', { corpId, userId: id }, false);
+      if (res?.success) {
+        const name =
+          extractDisplayNameFromAny(res?.data) ||
+          extractDisplayNameFromAny(res?.data?.data) ||
+          extractDisplayNameFromAny(res?.data?.member) ||
+          '';
+        if (name) return name;
+      }
+    } catch {
+      // ignore
+    }
+
+    // 2) 兜底：成员数据接口（部分环境可能支持 corpUserId）
+    try {
+      const res = await api('getCorpMemberData', { corpId, corpUserId: id }, false);
+      if (res?.success) {
+        const name =
+          extractDisplayNameFromAny(res?.data) ||
+          extractDisplayNameFromAny(res?.data?.data) ||
+          '';
+        if (name) return name;
+      }
+    } catch {
+      // ignore
+    }
+
+    // 2.1) 同样尝试 userId
+    try {
+      const res = await api('getCorpMemberData', { corpId, userId: id }, false);
+      if (res?.success) {
+        const name =
+          extractDisplayNameFromAny(res?.data) ||
+          extractDisplayNameFromAny(res?.data?.data) ||
+          '';
+        if (name) return name;
+      }
+    } catch {
+      // ignore
+    }
+
+    return '';
+  })()
+    .then((name) => {
+      const display = String(name || '').trim();
+      if (display) {
+        const next = { ...(userNameMap.value || {}) };
+        next[id] = display;
+        next[id.toLowerCase()] = display;
+        userNameMap.value = next;
+      }
+      return display;
+    })
+    .finally(() => {
+      corpMemberNameInflight.delete(id);
+    });
+
+  corpMemberNameInflight.set(id, p);
+  return p;
+}
+
+async function prefetchUserNamesFromPatients(patients) {
+  const list = Array.isArray(patients) ? patients : [];
+  if (!list.length) return;
+
+  const ids = new Set();
+  list.forEach((p) => {
+    const u1 = normalizeUserId(p?.recentAddOperatorUserId);
+    const u2 = normalizeUserId(p?.creator);
+    if (u1) ids.add(u1);
+    if (u2) ids.add(u2);
+  });
+
+  const targets = Array.from(ids).filter((id) => {
+    if (!isLikelyUserId(id)) return false;
+    const cached = userNameMap.value[id] || userNameMap.value[id.toLowerCase()];
+    return !cached || cached === id;
+  });
+  if (!targets.length) return;
+
+  // 优先批量补齐（现成后端接口 getCorpMember 支持 memberList）
+  await batchFetchCorpMemberDisplayNames(targets);
+
+  const limit = 6;
+  let idx = 0;
+  const workers = Array.from({ length: Math.min(limit, targets.length) }, async () => {
+    while (idx < targets.length) {
+      const cur = targets[idx++];
+      try {
+        const cached = userNameMap.value?.[cur] || userNameMap.value?.[cur.toLowerCase()];
+        if (cached && cached !== cur) continue;
+        await fetchCorpMemberDisplayName(cur);
+      } catch {
+        // ignore
+      }
+    }
+  });
+
+  await Promise.allSettled(workers);
+}
+
 function normalizeTeam(raw) {
   if (!raw || typeof raw !== 'object') return null;
   const teamId = raw.teamId || raw.id || raw._id || '';
@@ -235,23 +505,76 @@ function ensureUserInfoForFeature() {
   return false;
 }
 
+async function ensureDoctorForQuery() {
+  if (account.value?.openid) {
+    try {
+      const a = account.value || {};
+      const accountId = normalizeUserId(a.userid || a.userId || a.corpUserId || '');
+      const d = doctorInfo.value || {};
+      const doctorId = normalizeUserId(d.userid || d.userId || d.corpUserId || '');
+      // doctorInfo 可能是旧缓存：当与当前账号不一致时强制刷新
+      if (!doctorId || (accountId && doctorId && accountId !== doctorId)) {
+        await getDoctorInfo();
+      }
+    } catch {
+      // ignore
+    }
+  }
+  return Boolean(getUserId());
+}
+
 async function loadTeamMembers() {
   const corpId = getCorpId();
   const teamId = getTeamId();
   if (!corpId || !teamId) return;
+  if (loadedMembersTeamId.value === teamId && Object.keys(userNameMap.value || {}).length > 0) return;
 
   try {
+    const nextMap = { ...(userNameMap.value || {}) };
+
+    // 以团队详情为准（getTeamMemberAvatarsAndName 存在不全/不准的情况）
     const res = await api('getTeamData', { corpId, teamId });
-    if (!res?.success) return;
-    const t = res?.data && typeof res.data === 'object' ? res.data : {};
-    const members = Array.isArray(t.memberList) ? t.memberList : [];
-    // Update map
-    members.forEach(m => {
-      const uid = String(m?.userid || '');
-      if (uid) {
-        userNameMap.value[uid] = String(m?.anotherName || m?.name || m?.userid || '') || uid;
-      }
-    });
+    if (res?.success) {
+      const t = res?.data && typeof res.data === 'object' ? res.data : {};
+      const members = Array.isArray(t.memberList) ? t.memberList : [];
+      members.forEach((m) => {
+        if (typeof m === 'string') {
+          const k = normalizeUserId(m);
+          if (k) {
+            nextMap[k] = nextMap[k] || k;
+            nextMap[k.toLowerCase()] = nextMap[k.toLowerCase()] || nextMap[k] || k;
+          }
+          return;
+        }
+        const display = String(m?.anotherName || m?.name || m?.userid || m?.userId || m?.corpUserId || '').trim();
+        const keys = [m?.userid, m?.userId, m?.corpUserId].map(normalizeUserId).filter(Boolean);
+        keys.forEach((k) => {
+          nextMap[k] = display || nextMap[k] || k;
+          nextMap[String(k).toLowerCase()] = display || nextMap[String(k).toLowerCase()] || k;
+        });
+      });
+    }
+
+    // 补缺：仅当当前没有映射时才用 avatars 接口补齐，避免覆盖正确姓名
+    try {
+      const avatarRes = await api('getTeamMemberAvatarsAndName', { corpId, teamId });
+      const mapObj = avatarRes?.success && avatarRes?.data && typeof avatarRes.data === 'object' ? avatarRes.data : {};
+      Object.entries(mapObj).forEach(([uid, info]) => {
+        const k = normalizeUserId(uid);
+        if (!k) return;
+        const existing = nextMap[k] || nextMap[k.toLowerCase()];
+        if (existing && existing !== k) return;
+        const display = String(info?.name || info?.anotherName || info?.userid || '').trim();
+        if (!display || display === k) return;
+        nextMap[k] = display;
+        nextMap[k.toLowerCase()] = display;
+      });
+    } catch {
+      // ignore
+    }
+
+    userNameMap.value = nextMap;
+    loadedMembersTeamId.value = teamId;
   } catch (e) {
     console.error('获取团队成员失败', e);
   }
@@ -260,7 +583,7 @@ async function loadTeamMembers() {
 function resolveCreatorName(patient) {
   const val = patient.creator;
   if (!val) return '';
-  return userNameMap.value[val] || val;
+  return resolveUserName(val);
 }
 
 function resolveRecentAddTime(patient) {
@@ -268,9 +591,12 @@ function resolveRecentAddTime(patient) {
 }
 
 function resolveRecentAddOperatorName(patient) {
-  const uid = patient?.recentAddOperatorUserId || patient?.creator || '';
+  const nameFromApi = String(patient?.recentAddOperatorName || '').trim();
+  // 后端部分场景会把 userid 填到 name 字段里，此时仍需通过 userid 解析姓名
+  if (nameFromApi && !isLikelyUserId(nameFromApi)) return nameFromApi;
+  const uid = patient?.recentAddOperatorUserId || nameFromApi || patient?.creator || '';
   if (!uid) return '';
-  return userNameMap.value[uid] || uid;
+  return resolveUserName(uid);
 }
 
 function resolveRecentAddAction(patient) {
@@ -396,6 +722,123 @@ function parseCreateTime(value) {
   return d2.isValid() ? d2 : null;
 }
 
+function normalizeMedicalType(raw) {
+  const s = String(raw || '').trim();
+  if (!s) return '';
+  const lower = s.toLowerCase();
+  // 中文兜底（部分接口返回展示名）
+  if (s.includes('门诊')) return 'outpatient';
+  if (s.includes('住院') || s.includes('入院')) return 'inhospital';
+  if (s.includes('预问诊') || s.includes('问诊')) return 'preConsultation';
+  if (s.includes('体检')) return 'physicalExaminationTemplate';
+  if (lower.includes('preconsult') || (lower.includes('pre') && lower.includes('consult'))) return 'preConsultation';
+  if (lower === 'outpatient' || lower === 'out_patient' || lower === 'out-patient') return 'outpatient';
+  if (lower === 'inhospital' || lower === 'in_hospital' || lower === 'in-hospital' || lower === 'inpatient') return 'inhospital';
+  if (lower === 'physicalexaminationtemplate' || lower === 'physicalexamination' || lower === 'physical_examination') return 'physicalExaminationTemplate';
+  if (s === 'outPatient') return 'outpatient';
+  if (s === 'inHospital') return 'inhospital';
+  if (s === 'preConsultation') return 'preConsultation';
+  if (s === 'physicalExaminationTemplate') return 'physicalExaminationTemplate';
+  return s;
+}
+
+function normalizeText(v) {
+  if (Array.isArray(v)) {
+    const parts = v
+      .map((i) => normalizeText(i))
+      .filter((i) => i !== null && i !== undefined && String(i).trim());
+    return parts.join('，');
+  }
+  if (v === 0) return '0';
+  if (v && typeof v === 'object') {
+    const o = v;
+    const candidate = o.label ?? o.name ?? o.text ?? o.title ?? o.value ?? o.diseaseName ?? o.code ?? '';
+    return candidate ? String(candidate) : '';
+  }
+  return v ? String(v) : '';
+}
+
+function formatAnyDate(value, fmt = 'YYYY-MM-DD') {
+  const d = parseCreateTime(value);
+  return d ? d.format(fmt) : '';
+}
+
+function resolveLatestRecord(lr) {
+  if (!lr || typeof lr !== 'object') return null;
+
+  const formData = lr?.formData && typeof lr.formData === 'object' ? lr.formData : null;
+  const recordData = lr?.recordData && typeof lr.recordData === 'object' ? lr.recordData : null;
+  const data = lr?.data && typeof lr.data === 'object' ? lr.data : null;
+
+  const hasValue = (v) => {
+    if (v === 0) return true;
+    if (Array.isArray(v)) return v.length > 0;
+    if (v && typeof v === 'object') return Object.keys(v).length > 0;
+    return v !== null && v !== undefined && String(v).trim() !== '';
+  };
+
+  const pick = (...keys) => {
+    for (const k of keys) {
+      const v0 = lr?.[k];
+      if (hasValue(v0)) return v0;
+      const v1 = formData?.[k];
+      if (hasValue(v1)) return v1;
+      const v2 = recordData?.[k];
+      if (hasValue(v2)) return v2;
+      const v3 = data?.[k];
+      if (hasValue(v3)) return v3;
+    }
+    return undefined;
+  };
+
+  const rawType = String(pick('medicalType', 'templateType') || '').trim();
+  const uiType = normalizeMedicalType(rawType || pick('type'));
+  const typeLabel = String(pick('tempName', 'templateName', 'name', 'type') || '').trim();
+
+  const rawDate = pick('date', 'visitTime', 'inhosDate', 'consultDate', 'inspectDate', 'sortTime');
+  const rawDateStr = String(rawDate ?? '').trim();
+  const date = (/^\d{10,13}$/.test(rawDateStr) ? (formatAnyDate(rawDateStr, 'YYYY-MM-DD') || rawDateStr) : rawDateStr)
+    || formatAnyDate(pick('visitTime', 'inhosDate', 'consultDate', 'inspectDate', 'sortTime'), 'YYYY-MM-DD')
+    || '-';
+
+  let third = '';
+  if (uiType === 'outpatient' || uiType === 'inhospital') {
+    third = normalizeText(pick(
+      'diagnosisName',
+      'diagnosis',
+      'diagnosisList',
+      'diagnosisNames',
+      'mainDiagnosis',
+      'admissionDiagnosis',
+      'inDiagnosis',
+      'outDiagnosis',
+      'outPatientDiagnosis',
+      'inHospitalDiagnosis'
+    ));
+  } else if (uiType === 'preConsultation') {
+    third = normalizeText(pick('chiefComplaint', 'complaint', 'mainComplaint', 'mainSuit', 'chief'));
+  } else if (uiType === 'physicalExaminationTemplate') {
+    third = normalizeText(pick('summary', 'inspectSummary', 'conclusion', 'inspectConclusion', 'inspectResult', 'finalConclusion'));
+  } else {
+    third = normalizeText(pick('diagnosis', 'diagnosisName', 'summary', 'chiefComplaint'));
+  }
+  third = String(third || '').replace(/\s+/g, ' ').trim();
+  if (!third) {
+    // 最后的兜底：避免经常展示为 '-'
+    third = normalizeText(pick('summary', 'inspectSummary', 'chiefComplaint', 'presentIllness', 'treatmentPlan', 'abstract', 'brief'));
+    third = String(third || '').replace(/\s+/g, ' ').trim();
+  }
+  if (!String(third || '').trim()) third = '-';
+
+  const type = typeLabel || (uiType === 'outpatient' ? '门诊记录'
+    : uiType === 'inhospital' ? '住院记录'
+      : uiType === 'preConsultation' ? '预问诊记录'
+        : uiType === 'physicalExaminationTemplate' ? '体检档案'
+          : '-');
+
+  return { type, date, diagnosis: third };
+}
+
 function formatPatient(raw) {
   const name = raw?.name || raw?.customerName || '';
   const sex = raw?.sex || raw?.gender || '';
@@ -427,20 +870,16 @@ function formatPatient(raw) {
 
   // 解析病历信息
   let record = null;
-  if (raw?.latestRecord && typeof raw.latestRecord === 'object') {
-    const lr = raw.latestRecord;
-    const type = lr.type || '';
-    const date = lr.date || '';
-    const diagnosis = lr.diagnosis || '';
-    // 只有存在有效信息时才设置 record
-    if (type || date || diagnosis) {
-      record = {
-        type: type || '-',
-        date: date || '-',
-        diagnosis: diagnosis || '-'
-      };
-    }
-  }
+  const latestRaw =
+    raw?.latestRecord ??
+    raw?.latestMedicalRecord ??
+    raw?.latestMedicalCase ??
+    raw?.lastRecord ??
+    raw?.lastMedicalRecord ??
+    raw?.recentRecord ??
+    null;
+  const latest = Array.isArray(latestRaw) ? latestRaw[0] : latestRaw;
+  if (latest && typeof latest === 'object') record = resolveLatestRecord(latest);
 
   return {
     ...raw,
@@ -457,6 +896,14 @@ function formatPatient(raw) {
     recentAddTimeTs,
     recentAddType,
     recentAddOperatorUserId,
+    recentAddOperatorName: String(
+      raw?.recentAddOperatorName
+      || raw?.recentAddOperatorAnotherName
+      || raw?.recentAddOperatorUserName
+      || raw?.recentAddOperatorRealName
+      || raw?.recentAddOperatorDisplayName
+      || ''
+    ).trim(),
     creator: raw?.creatorName || raw?.creator || '',
     hospitalId: raw?.customerNumber || raw?.hospitalId || '',
     record,
@@ -518,6 +965,7 @@ async function reload(reset = true) {
   if (!currentTeam.value) return;
   if (loading.value) return;
 
+  await ensureDoctorForQuery();
   const userId = getUserId();
   const corpId = getCorpId();
   const teamId = getTeamId();
@@ -571,6 +1019,8 @@ async function reload(reset = true) {
   const list = Array.isArray(payload.list) ? payload.list : Array.isArray(payload.data) ? payload.data : [];
   const next = list.map(formatPatient);
   rawPatients.value = page.value === 1 ? next : [...rawPatients.value, ...next];
+  // 补齐创建人/新增人姓名（部分创建人不在当前团队成员列表中）
+  void prefetchUserNamesFromPatients(next).catch(() => {});
   pages.value = Number(payload.pages || 0) || 0;
   totalFromApi.value = Number(payload.total || 0) || rawPatients.value.length;
   managedArchiveCountAllTeams.value =
@@ -665,13 +1115,13 @@ const toggleTeamPopup = () => {
   }
   uni.showActionSheet({
     itemList: teams.value.map((i) => i.name),
-    success: function (res) {
+    success: async (res) => {
       currentTeam.value = teams.value[res.tapIndex] || teams.value[0] || null;
       if (currentTeam.value) uni.setStorageSync(CURRENT_TEAM_STORAGE_KEY, currentTeam.value);
       currentTabKey.value = 'all';
-      loadGroups();
-      loadTeamMembers();
-      reload(true);
+      await loadGroups();
+      await loadTeamMembers();
+      await reload(true);
     }
   });
 };
@@ -1016,6 +1466,7 @@ watch(currentTeam, (t) => {
 
 watch(currentTabKey, () => {
   if (!currentTeam.value) return;
+  loadTeamMembers();
   reload(true);
 });
 
@@ -1032,7 +1483,7 @@ onLoad(async () => {
   await loadTeams();
   if (currentTeam.value) {
     await loadGroups();
-    loadTeamMembers();
+    await loadTeamMembers();
     await reload(true);
   }
   await refreshVerifyStatus();
@@ -1056,7 +1507,7 @@ onShow(async () => {
   } else {
     await loadGroups();
   }
-  loadTeamMembers();
+  await loadTeamMembers();
   await refreshVerifyStatus();
 });
 
diff --git a/utils/api.js b/utils/api.js
index 18a53f9..188f62e 100644
--- a/utils/api.js
+++ b/utils/api.js
@@ -3,6 +3,8 @@ import request from "./http";
 const urlsConfig = {
   corp: {
     getCorpMemberHomepageInfo: 'getCorpMemberHomepageInfo',
+    getCorpMember: 'getCorpMember',
+    getCorpMemberOptions: 'getCorpMemberOptions',
     // 企业信息/标签
     getCorpInfo: 'getCorpInfo',
     getCorpTags: 'getCorpTags',
diff --git a/utils/send-message-helper.js b/utils/send-message-helper.js
index 9790add..a272e0d 100644
--- a/utils/send-message-helper.js
+++ b/utils/send-message-helper.js
@@ -6,6 +6,38 @@ import { globalTimChatManager } from './tim-chat.js';
 import api from './api.js';
 import { toast } from './widget.js';
 const env = __VITE_ENV__;
+
+function nowTs() {
+    return Date.now();
+}
+
+async function tryAddServiceRecord(payload) {
+    try {
+        const res = await api('addServiceRecord', payload);
+        if (!res?.success) {
+            console.warn('写入服务记录失败:', res?.message || res);
+        }
+    } catch (e) {
+        console.error('写入服务记录异常:', e);
+    }
+}
+
+function canWriteServiceRecord(options = {}) {
+    return Boolean(options?.corpId && options?.userId && options?.customerId);
+}
+
+function normalizeServiceRecordBase(options = {}) {
+    return {
+        corpId: options.corpId,
+        executorUserId: String(options.userId || ''),
+        creatorUserId: String(options.userId || ''),
+        customerId: String(options.customerId || ''),
+        customerName: String(options.customerName || ''),
+        executeTeamId: String(options.teamId || options.executeTeamId || ''),
+        executionTime: nowTs(),
+        externalUserId: String(options.externalUserId || options.customerUserId || ''),
+    };
+}
 /**
  * 发送文字消息
  * @param {string} content - 文字内容
@@ -168,6 +200,24 @@ export async function sendArticleMessage(article, options = {}) {
                     console.error('记录文章发送失败:', err);
                 });
             }
+
+            // 写入服务记录留痕（异步，不阻塞）
+            if (canWriteServiceRecord(options)) {
+                const base = normalizeServiceRecordBase(options);
+                tryAddServiceRecord({
+                    ...base,
+                    eventType: 'ContentReminder',
+                    taskContent: `推送文章：${article.title || '宣教文章'}`,
+                    pannedEventSendFile: {
+                        type: 'article',
+                        articleId: article._id || options.articleId || '',
+                        title: article.title || '',
+                        url: article.url || '',
+                    },
+                    pannedEventName: '宣教发送',
+                });
+            }
+
             return true;
         } else {
             toast(result?.error || '发送文章消息失败');
@@ -243,6 +293,22 @@ export async function sendSurveyMessage(survey, options = {}) {
         const result = await globalTimChatManager.sendCustomMessage(customMessageData);
 
         if (result?.success) {
+            // 写入服务记录留痕（异步，不阻塞）
+            if (canWriteServiceRecord(options)) {
+                const base = normalizeServiceRecordBase(options);
+                tryAddServiceRecord({
+                    ...base,
+                    eventType: 'questionnaire',
+                    taskContent: `推送问卷：${survey.name || '问卷'}`,
+                    pannedEventSendFile: {
+                        type: 'questionnaire',
+                        surveryId: survey._id || survey.surveryId || '',
+                        name: survey.name || '',
+                        url: surveyLink || '',
+                    },
+                    pannedEventName: '问卷调查',
+                });
+            }
             return true;
         } else {
             toast(result?.error || '发送问卷消息失败');