452 lines
15 KiB
JavaScript
452 lines
15 KiB
JavaScript
/**
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* 消息发送助手 - 统一处理不同类型消息的发送
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*/
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import { globalTimChatManager } from './tim-chat.js';
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import api from './api.js';
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import { toast } from './widget.js';
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const env = __VITE_ENV__;
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function nowTs() {
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return Date.now();
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}
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async function tryAddServiceRecord(payload) {
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try {
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const res = await api('addServiceRecord', payload);
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if (!res?.success) {
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console.warn('写入服务记录失败:', res?.message || res);
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}
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} catch (e) {
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console.error('写入服务记录异常:', e);
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}
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}
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function canWriteServiceRecord(options = {}) {
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return Boolean(options?.corpId && options?.userId && options?.customerId);
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}
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function normalizeServiceRecordBase(options = {}) {
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return {
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corpId: options.corpId,
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executorUserId: String(options.userId || ''),
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creatorUserId: String(options.userId || ''),
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customerId: String(options.customerId || ''),
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customerName: String(options.customerName || ''),
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executeTeamId: String(options.teamId || options.executeTeamId || ''),
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executionTime: nowTs(),
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externalUserId: String(options.externalUserId || options.customerUserId || ''),
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};
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}
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/**
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* 发送文字消息
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* @param {string} content - 文字内容
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* @returns {Promise<boolean>} 发送是否成功
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*/
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export async function sendTextMessage(content) {
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if (!content || !content.trim()) {
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toast('文字内容不能为空');
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return false;
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}
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try {
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if (!globalTimChatManager?.isLoggedIn) {
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toast('IM系统未就绪，请稍后重试');
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return false;
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}
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// 直接调用 tim-chat 的 sendTextMessage 方法
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const result = await globalTimChatManager.sendTextMessage(content.trim());
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if (result?.success) {
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return true;
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} else {
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toast(result?.error || '发送文字消息失败');
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return false;
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}
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} catch (error) {
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console.error('发送文字消息异常:', error);
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toast('发送文字消息失败');
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return false;
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}
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}
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/**
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* 发送图片消息
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* @param {string|File} imageSource - 图片URL（字符串）或文件对象
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* @param {string} imageName - 图片名称（可选）
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* @returns {Promise<boolean>} 发送是否成功
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*/
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export async function sendImageMessage(imageSource, imageName = '图片') {
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if (!imageSource) {
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toast('图片不能为空');
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return false;
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}
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try {
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if (!globalTimChatManager?.isLoggedIn) {
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toast('IM系统未就绪，请稍后重试');
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return false;
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}
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// 如果是URL字符串，需要先下载转换为文件对象
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let imageFile = imageSource;
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if (typeof imageSource === 'string') {
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imageFile = await downloadImageAsFile(imageSource, imageName);
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if (!imageFile) {
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toast('图片下载失败');
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return false;
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}
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}
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const result = await globalTimChatManager.sendImageMessage(imageFile);
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if (result?.success) {
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return true;
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} else {
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toast(result?.error || '发送图片消息失败');
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return false;
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}
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} catch (error) {
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console.error('发送图片消息异常:', error);
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toast('发送图片消息失败');
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return false;
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}
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}
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/**
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* 将图片URL下载转换为文件对象（小程序环境）
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* @param {string} imageUrl - 图片URL
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* @param {string} fileName - 文件名
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* @returns {Promise<Object|null>} 文件对象或null
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*/
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async function downloadImageAsFile(imageUrl, fileName = '图片') {
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return new Promise((resolve) => {
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uni.downloadFile({
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url: imageUrl,
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success: (res) => {
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if (res.statusCode === 200) {
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// 返回包含 tempFiles 数组的对象，模拟 uni.chooseMedia 的返回格式
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const fileObj = {
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tempFiles: [{
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tempFilePath: res.tempFilePath,
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path: res.tempFilePath,
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size: 0,
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type: 'image'
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}],
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// 也保留直接的 tempFilePath 以兼容其他代码
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tempFilePath: res.tempFilePath
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};
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console.log('图片下载成功，文件对象:', fileObj);
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resolve(fileObj);
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} else {
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console.error('下载图片失败，状态码:', res.statusCode);
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resolve(null);
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}
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},
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fail: (error) => {
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console.error('下载图片失败:', error);
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resolve(null);
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}
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});
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});
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}
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/**
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* 发送宣教文章消息
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* @param {Object} article - 文章对象 { _id, title, cover, url }
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* @param {Object} options - 额外选项 { groupId, patientId, corpId }
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* @returns {Promise<boolean>} 发送是否成功
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*/
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export async function sendArticleMessage(article, options = {}) {
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if (!article || !article._id) {
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toast('文章信息不完整');
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return false;
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}
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try {
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if (!globalTimChatManager?.isLoggedIn) {
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toast('IM系统未就绪，请稍后重试');
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return false;
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}
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// 构建自定义消息 - 直接传递对象，sendCustomMessage会处理JSON序列化
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const customMessageData = {
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type: 'article',
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title: article.title || '宣教文章',
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articleId: article._id,
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cover: article.cover || '',
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desc: article.subtitle || '点击查看详情',
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url: article.url || '',
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messageType: 'article',
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};
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if (options.articleId && options.userId && options.customerId && options.corpId) {
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const params = {
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articleId: options.articleId,
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userId: options.userId,
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customerId: options.customerId,
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corpId: options.corpId,
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uniqueRecord: 'YES'
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};
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if (options.teamId) {
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params.teamId = options.teamId;
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}
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const res = await api('addArticleSendRecord', params);
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if (!res || !res.success) {
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toast('发送文章失败');
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return
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}
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customMessageData.sendId = res.data;
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}
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// 发送自定义消息
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const result = await globalTimChatManager.sendCustomMessage(customMessageData);
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if (result?.success) {
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// 写入服务记录留痕（异步，不阻塞）
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if (canWriteServiceRecord(options)) {
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const base = normalizeServiceRecordBase(options);
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tryAddServiceRecord({
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...base,
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eventType: 'ContentReminder',
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taskContent: `推送文章：${article.title || '宣教文章'}`,
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pannedEventSendFile: {
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type: 'article',
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articleId: article._id || options.articleId || '',
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title: article.title || '',
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url: article.url || '',
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},
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pannedEventName: '宣教发送',
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});
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}
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return true;
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} else {
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toast(result?.error || '发送文章消息失败');
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return false;
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}
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} catch (error) {
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console.error('发送文章消息异常:', error);
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toast('发送文章消息失败');
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return false;
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}
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}
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/**
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* 发送问卷消息
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* @param {Object} survey - 问卷对象 { _id, name, surveryId, url, createBy }
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* @param {Object} options - 额外选项 { userId, customerId, customerName, corpId }
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* @returns {Promise<boolean>} 发送是否成功
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*/
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export async function sendSurveyMessage(survey, options = {}) {
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if (!survey || !survey._id) {
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toast('问卷信息不完整');
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return false;
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}
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try {
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if (!globalTimChatManager?.isLoggedIn) {
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toast('IM系统未就绪，请稍后重试');
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return false;
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}
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// 生成发送ID
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const sendSurveyId = generateRandomString(10);
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const recordParams = {
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corpId: options.corpId,
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userId: options.userId,
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surveryId: survey._id,
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memberId: options.customerId,
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customer: options.customerName,
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sendSurveyId: sendSurveyId,
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};
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if (options.teamId) {
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recordParams.teamId = options.teamId;
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}
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// 创建问卷记录
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const createRecordRes = await api('createSurveyRecord', recordParams);
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if (!createRecordRes?.success) {
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toast(createRecordRes?.message || '创建问卷记录失败');
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return false;
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}
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const answerId = createRecordRes?.id || '';
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// 生成问卷链接
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const surveyLink = generateSendLink(
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survey,
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answerId,
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options.customerId,
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options.customerName,
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sendSurveyId,
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{
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corpId: options.corpId,
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userId: options.userId
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}
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);
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// 构建自定义消息
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const customMessageData = buildSurveyMessage(survey, surveyLink);
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// 发送自定义消息 - 直接传递消息对象，不再进行额外序列化
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const result = await globalTimChatManager.sendCustomMessage(customMessageData);
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if (result?.success) {
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// 写入服务记录留痕（异步，不阻塞）
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if (canWriteServiceRecord(options)) {
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const base = normalizeServiceRecordBase(options);
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tryAddServiceRecord({
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...base,
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eventType: 'questionnaire',
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taskContent: `推送问卷：${survey.name || '问卷'}`,
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pannedEventSendFile: {
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type: 'questionnaire',
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surveryId: survey._id || survey.surveryId || '',
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name: survey.name || '',
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url: surveyLink || '',
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},
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pannedEventName: '问卷调查',
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});
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}
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return true;
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} else {
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toast(result?.error || '发送问卷消息失败');
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return false;
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}
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} catch (error) {
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console.error('发送问卷消息异常:', error);
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toast('发送问卷消息失败');
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return false;
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}
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}
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/**
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* 生成随机字符串
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* @param {number} length - 字符串长度
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* @returns {string} 随机字符串
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*/
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function generateRandomString(length) {
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const chars = 'ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789';
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let result = '';
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for (let i = 0; i < length; i++) {
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result += chars.charAt(Math.floor(Math.random() * chars.length));
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}
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return result;
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}
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/**
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* 生成问卷发送链接
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* @param {Object} survey - 问卷对象
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* @param {string} answerId - 答卷ID
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* @param {string} customerId - 客户ID
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* @param {string} customerName - 客户名称
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* @param {string} sendSurveyId - 发送问卷ID
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* @param {Object} context - 上下文信息 { corpId, userId, env }
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* @returns {string} 问卷链接
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*/
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function generateSendLink(survey, answerId, customerId, customerName, sendSurveyId, context = {}) {
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const { corpId, userId } = context;
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const isSystem = survey.createBy === 'system';
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let url = '';
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if (isSystem) {
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// 系统问卷：使用 VITE_SURVEY_URL
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url = `${env?.MP_SURVEY_URL}?corpId=${corpId}&surveryId=${survey.surveryId}&memberId=${customerId}&sendSurveyId=${sendSurveyId}&userId=${userId}`;
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} else {
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// 自定义问卷：使用 VITE_PATIENT_PAGE_BASE_URL
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url = `${env?.MP_PATIENT_PAGE_BASE_URL}pages/survery/fill?corpId=${corpId}&surveryId=${survey._id}&memberId=${customerId}&unionid=unionid&answerId=${answerId}&name=${customerName || ''}`;
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}
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// 如果已有链接，直接使用并拼接额外参数
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if (survey.url && survey.url.trim()) {
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const separator = survey.url.includes('?') ? '&' : '?';
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const params = [];
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if (answerId) params.push(`answerId=${answerId}`);
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if (sendSurveyId) params.push(`sendSurveyId=${sendSurveyId}`);
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if (userId) params.push(`userId=${userId}`);
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if (customerId) params.push(`memberId=${customerId}`);
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if (params.length > 0) {
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url = `${survey.url}${separator}${params.join('&')}`;
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} else {
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url = survey.url;
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}
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}
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return url;
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}
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/**
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* 构建问卷自定义消息
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* @param {Object} survey - 问卷对象
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* @param {string} surveyLink - 问卷链接
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* @returns {Object} 自定义消息对象
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*/
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function buildSurveyMessage(survey, surveyLink) {
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return {
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type: 'survey',
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title: survey.name || '填写问卷',
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desc: '请填写问卷',
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url: surveyLink,
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imgUrl:
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'https://796f-youcan-clouddev-1-8ewcqf31dbb2b5-1317294507.tcb.qcloud.la/other/19-%E9%97%AE%E5%8D%B7.png?sign=55a4cd77c418b2c548b65792a2cf6bce&t=1701328694',
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messageType: 'survey',
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};
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}
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/**
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* 处理回访任务消息发送
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* @param {Object} messages - 消息数组
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* @param {Object} context - 上下文信息 { userId, customerId, customerName, corpId }
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* @returns {Promise<boolean>} 是否全部发送成功
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*/
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export async function handleFollowUpMessages(messages, context = {}) {
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if (!Array.isArray(messages) || messages.length === 0) {
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toast('没有要发送的消息');
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return false;
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}
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try {
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let allSuccess = true;
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for (const msg of messages) {
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let success = false;
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if (msg.type === 'text') {
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success = await sendTextMessage(msg.content);
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} else if (msg.type === 'image') {
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success = await sendImageMessage(msg.content, msg.name);
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} else if (msg.type === 'article') {
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success = await sendArticleMessage(msg.content, {
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articleId: msg.content.articleId,
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userId: context.userId,
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customerId: context.customerId,
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corpId: context.corpId,
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});
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} else if (msg.type === 'questionnaire') {
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success = await sendSurveyMessage(msg.content, {
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userId: context.userId,
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customerId: context.customerId,
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customerName: context.customerName,
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corpId: context.corpId
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});
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}
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if (!success) {
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allSuccess = false;
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// 继续发送其他消息，不中断
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}
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}
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return allSuccess;
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} catch (error) {
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console.error('处理回访任务消息异常:', error);
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toast('消息发送过程中出现错误');
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return false;
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}
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}
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